Customer Experience & Retention Lead – Premium Events

Aaron Sansoni Group International in Melbourne is seeking a Customer Experience Manager to enhance customer journeys from onboarding through to retention. This role is focused on leading a high-performing team, ensuring exceptional service and client relationships in a fast-paced environment.

The ideal candidate will have over 3 years of experience in customer experience or hospitality and excel in communication and relationship building.

Benefits include a subsidised gym membership, ongoing training, and clear career progression pathways.

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