CRM Solution Architect

CRM Solution Architect

Hays | Antwerp, Flemish Region, BE

Posted 11 days ago

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Description

Freelance Project: CRM Solution Architect – B2B


Duration: Until end of 2026 (extension possible)

Work Regime: Full‑time, hybrid

Onsite: Monday fixed + 1 flexible day

Languages: English (mandatory), Dutch (nice‑to‑have)


Role

As a Solution Architect, you design end‑to‑end solution architectures for complex business and IT challenges in a B2B context. You translate business needs into scalable, secure and maintainable solutions, ensuring seamless integration across applications and platforms.

Responsibilities

  • Design and document solution architectures for complex, integrated systems
  • Perform high‑level impact analyses and define solution options
  • Align with business and technical stakeholders, adapting communication to the audience
  • Provide insight into complexity, cost and feasibility; challenge requirements and propose alternatives
  • Contribute to application modernization and rationalization
  • Enforce architectural guardrails and promote enterprise architecture thinking

Profile

  • Bachelor’s or Master’s degree in a technical field or equivalent experience
  • Minimum 5 years of experience as a Solution Architect in complex environments
  • Strong stakeholder management and presentation skills
  • Analytical, autonomous and result‑oriented
  • Solid understanding of the software development lifecycle

Nice‑to‑Have

  • Experience in large‑scale transformation programs
  • Experience with complex application landscapes
  • CRM domain experience (e.g. Salesforce)
  • Documentation using Confluence and LeanIX
  • Collaboration with offshore teams