Organizational Change Management Lead

Organizational Change Management Lead

Symbiotic Group | Toronto, ON, C6A, CA

Posted 18 days ago

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Description

Downtown Toronto (Ryerson), Canada | Posted on 04/23/2026

Position: Organizational Change Management Lead / ProjectManager

Location: Toronto, ON

Job ID#: RQ10336

Duration: 12 Months

Role Overview

The Organizational Change Management (OCM) Lead / ProjectManager provides leadership on large-scale, complex, high-profile, andhigh-risk I&IT initiatives within a public sector environment. This role isaccountable for ensuring project and change deliverables are completed on time,within scope and budget, while adhering to established project management andchange management frameworks.

Key Responsibilities

  • Lead organizational change management in asenior leadership role for a large, complex I&IT project
  • Manage and direct a team of Change Managementconsultants
  • Ensure project deliverables meet businessrequirements related to scope, schedule, budget, and quality
  • Lead change management strategy development,planning, and execution
  • Promote adherence to standard project and changemanagement methodologies and best practices
  • Direct project teams to ensure deliverablesalign with government and ministry standards
  • Coordinate, monitor, and report on project andchange activities across all phases of delivery
  • Develop and communicate guidelines, procedures,and training materials
  • Identify, assess, and mitigate project andchange-related risks and issues
  • Escalate risks and issues to senior executiveswith recommended mitigation strategies
  • Establish and participate in steering committeesand stakeholder forums
  • Provide project, program, and portfolio-levelreporting to senior stakeholders
  • Resolve resourcing challenges, interpersonalconflicts, and stakeholder concerns
  • Support change adoption by addressing resistanceand reinforcing change enablers throughout the project lifecycle

General Skills

  • Strong leadership in organizational change andproject delivery
  • Demonstrated experience managing large, complexinitiatives
  • Ability to influence stakeholders at seniorexecutive levels
  • Strong communication, facilitation, andpresentation skills
  • Proven ability to coordinate multi-disciplinaryteams
  • Strong analytical, problem-solving, anddecision-making skills
  • Ability to adapt to emerging tools, trends, andmethodologies

Desirable Skills and Knowledge

  • Organizational Change Management methodologiesand practices
  • Project Management principles and frameworks
  • Communication, training, and stakeholderengagement practices
  • Public sector governance and standards
  • Financial management, budgeting, and forecastingwithin large organizations
  • Knowledge of accessibility standards andregulations
  • Awareness of emerging I&IT trends anddirections

Evaluation Criteria

  • Change Management Skills (25%)
    • Expertise in organizational change managementwithin a large, enterprise-wide environment
    • Experience acting as a change agent onmultiyear initiatives
    • Strong stakeholder communication, engagement,and mediation skills
    • Ability to coordinate communications, training,and adoption activities
    • Strong relationship management and influencingcapabilities
    • Excellent written and verbal communicationskills
    • Experience preparing executive-level reports,briefings, and presentations
  • Project Management & Leadership Skills (25%)
    • Proven leadership of project and OCM teams
    • Strong knowledge of project and changemethodologies
    • Ability to assess and align initiatives withorganizational needs
  • Analytical & Problem-Solving Skills (15%)
    • Ability to conduct qualitative and quantitativeanalysis
    • Experience assessing risks, impacts, andperformance outcomes
    • Strong research and policy analysis skills
  • Technical Skills (10%)
    • Knowledge of OCM, communication, and trainingstrategies
    • Understanding of I&IT concepts, trends, anddelivery frameworks
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