Experience Manager

Experience Manager

WPP Media | Council of the City of Sydney, NSW, AU

Posted 4 days ago

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Description

Experience Manager

Join the vibrant team of WPP Media as we innovate the future of digital experiences for Australia’s biggest brands.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

About Mindshare

Mindshare delivers Good Growth for its clients. As “Growth Architects,” we drive growth that benefits all stakeholders—better for people, planet, and business—by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Location

Sydney, New South Wales, Australia

Role Overview

We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 2-3 days per week.

Responsibilities

  • Lead the Experience: You'll be at the centre of the action, steering the day-to-day delivery of cutting‑edge services like SEO, GSO, and Analytics for our key client accounts.
  • Mentor the Future: Step up and guide our junior talent. You'll be the go‑to person for feedback, training, and fostering a collaborative team culture where everyone can shine.
  • Drive Client Success: Build brilliant, trusted relationships with our clients, translating their goals into data‑led strategies that deliver real, measurable results.
  • Own the Outcome: From managing budgets and workflows to ensuring every project is delivered flawlessly, you'll be pivotal in our commercial and operational success.
  • Champion Innovation: Keep us ahead of the curve by exploring emerging trends and technologies, helping to roll out new frameworks that enhance our delivery and wow our clients.

Qualifications

  • Technical Wizardry: You have strong, hands‑on knowledge of Experience channels (think SEO, Analytics) and a passion for turning complex data into clear, actionable insights.
  • A Leader's Instinct: You're a natural mentor who gets a real buzz from developing others and building a positive, high‑performing team environment.
  • Client Charm: You communicate with confidence and flair, capable of presenting ideas in a QBR or simply providing a timely, accurate response that builds trust.
  • Commercial Acumen: You're comfortable navigating client scopes, budgets, and resource allocation, ensuring we deliver amazing work that’s commercially sound.
  • A Collaborative Spirit: You thrive on teamwork and are energised by collaborating with other performance and craft teams to create truly integrated media solutions.

Benefits and Opportunity

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. You’ll have access to employee resource groups, in‑office events, learning and development programs, paid parental leave, flexible public holidays, birthday leave, and early finishes during the summer months.

Equal Opportunity and EEO Statement

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (pages/privacy-policy) for more information on how we process the information you provide.

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