Solution Delivery Architect

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

Job Summary

Iron Mountain is seeking an experienced Solutions Delivery Architect (SDA) to join our Professional Services (PS) team. In this pivotal role, you will serve as the design authority for customer solutions within your region, ensuring all digital solutions delivered are robust, standardized, and meet contractual commitments. You will lead the post‑sale design journey, from requirements validation to User Acceptance Testing (UAT) and handover, while mentoring and providing technical leadership to the regional Professional Services team.

What You'll Do

• Lead Solution Design and Validation: Act as the trusted design partner to the customer, leading all aspects of the post‑sale design journey from requirements analysis through UAT. Assess, qualify, and advocate recommended solutions based on standard patterns while maintaining design integrity throughout implementation.
• Provide Technical Leadership and Mentorship: Offer technical leadership and support to the regional Professional Services team across all required solution domains, including AI/ML‑powered automation, data extraction, and custom development. Utilize design thinking methodologies to facilitate solution development.
• Ensure Architecture Standardisation and Compliance: Partner with the Global Enterprise Architecture and Professional Services Technology Office to mature and implement standard reference architectures and design patterns. Identify risks, define mitigation strategies, and ensure adherence to engineering best practices such as SDLC methodologies.

What You'll Bring

• A proven track record of designing and fulfilling best‑in‑class global digital solutions across multiple client engagements.
• Specialist‑level knowledge and technical competency in Content/Information Management technologies, including Intelligent Document Processing (IDP), Enterprise Content Management (ECM), Workflow Orchestration, and Business Process Modeling (BPM).
• Strong customer engagement skills, with the ability to establish technical credentials, build trust, and influence senior technical communities within a complex, global, matrixed organization.
• A Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS)/Information Technology, or a related field, or equivalent experience. Architecture or Cloud certifications (e.g., AWS Cloud Architect, TOGAF) are strongly desired.

What We Offer

• Location: Remote
• Competitive compensation and benefits aligned with experience.
• Flexibility to work across time zones to support work‑life balance.
• Opportunities for continuous learning and professional growth, including support for maintaining personal technical enablement and certification.
• Travel when required (mostly in‑region).

Call to Action

If you are a passionate architect ready to lead complex, high‑performance solution design within a global professional services team, apply now and help Iron Mountain’s customers achieve their digital transformation vision!

Requisition: J0093393

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Industries

IT Services and IT Consulting

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to .

Iron Mountain is committed to equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE.

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