Rostering Officer, Brisbane

Rostering Officer, Brisbane

The Shift People Pty Ltd | Brisbane, AU

Posted 11 days ago

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Description

Are you highly organised, calm under pressure, and passionate about making a real difference in people's lives?

08th December, 2025

  • Bowen Hills
  • Permanent Full-Time
  • Office-Based Role

Our client, a respected disability service provider in Brisbane, is seeking a Rostering Officer to join their supportive team.

In this vital role, you’ll be responsible for coordinating and rostering Support Workers across a range of services, including SIL (Supported Independent Living) houses and community-based programs. You’ll play an essential part in ensuring participants receive consistent, high-quality support every day.

What You’ll Be Doing

  • Planning, creating, and managing rosters for Support Workers across SIL houses and community shifts.
  • Responding to changes and filling roster gaps quickly and effectively.
  • Working closely with frontline teams to understand participant needs and align staffing accordingly.
  • Ensuring compliance with service requirements, awards/EBAs, and organisational policies.
  • Maintaining accurate records and using rostering systems to keep everything running smoothly.
  • Providing exceptional communication and customer service to internal teams and external stakeholders.

What We’re Looking For

  • Experience in rostering, scheduling, allocations, or workforce coordination, ideally within disability, aged care, community, or healthcare.
  • Strong problem-solving skills and the ability to think on your feet.
  • High attention to detail and confidence navigating rostering or CRM systems.
  • A team player with excellent communication and interpersonal skills.
  • Someone who thrives in a fast-paced environment where no two days are the same.

What’s On Offer

  • Permanent full-time role with an immediate start.
  • Office-based position within a supportive and mission-driven organisation.
  • The chance to contribute to meaningful outcomes for people with disability.
  • A collaborative team culture and opportunities for growth.

Ready to Make an Impact?

If you’re a natural coordinator who loves bringing order to chaos and supporting a team that truly makes a difference, we’d love to hear from you.

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