Posted 14 days ago
Description
Catering Sales Manager (Weddings & Social Events)
Join to apply for the Catering Sales Manager (Weddings & Social Events) role at The Ritz‑Carlton Hotel Company, L.L.C.
- Job Number: 25204597
- Job Category: Sales & Marketing
- Location: The Ritz‑Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000
- Schedule: Full Time
- Remote: N
- Position Type: Management
About the Role
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up‑selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and manages the hotel’s wedding and social sales effort.
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off‑property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. – and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up‑selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets and provides forecasting reports.
- Develops menus that drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
Preferred Candidate
- Catering and wedding sales experience.
- Able to work Tuesday to Saturday shifts. May be required to work Sunday when required.
- High proficiency in Microsoft Office.
- Preferred knowledge of Opera.
- Demonstrates interpersonal skills, teamwork, customer service and able to manage diverse relationships.
- English language proficiency.
- Impeccable communication across all levels and presentation.
- Detail oriented, able to effectively manage time and multiple tasks.
- Reliable, positive, adaptable and able to operate in a highly functioning team.
Only shortlisted candidates will be contacted to go through our selection process.
How to Apply
Click “Apply for this Job” to be redirected to our Marriott Careers page to apply directly.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Seniority Level
Entry level
Employment Type
Contract
Job Function
Sales and Business Development
Industries
Hospitality
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