Sorry, this job is no longer available.

Digital Workplace Change Analyst

A mutually rewarding experience.


Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.


Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.


About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


As the Digital Workplace Change Management, you will serve as a liaison to Mars Digital Technologies and operate as a trusted business partner by driving change to enhance organization performance. This will include guiding opportunities that build role models in Leadership roles, acquiring data insights that identify key areas of organizational improvement and supporting Associates at Mars through execution of the Digital Workplace strategy.   


The role will also provide expertise to capability development teams to ensure technology is developed and deployed from a holistic, user centered perspective, enabling maximum ROI on our existing and future technology investments.


The successful candidate will be expected to have a solid background and understanding of organizational development strategies. Desired, 5+ years of experience and success in change management, coaching leaders and organizational development in a large, corporate environment.  


  • Develops Change Management Strategies and Change Campaign content

Develops alignment with the Corporate Communications and HR and other internal customers to identify and intervene on change management initiatives that foster organization learning and address corporate strategic goals and needs.

  • Workplace Research & Problem Definition 

Extracts and uses data to provide organization-wide assessments so that behavioral change projects can be prioritized and brought to successful completion. Utilize surveys and focus groups to understand user sentiment and identify gaps and opportunities in the technology portfolio

  • Partnering with key Stakeholders

Provide expertise in user-centered design to application and technology development teams.

Working with Senior Leaders to drive top-down change

  • Staying on the Pulse of Innovation

Stay informed on latest developments in the usability, design, and user productivity space, and filter these inputs for inclusion in the Digital Adoption strategy & roadmap

  • Design Personas & Workplace Experiences 

Identify personas and scenarios throughout the user journey through contextual inquiry, observation and interviews

  • Makes significant shifts in Workplace Skills for All Associates 

Focuses on improving group and departmental functioning across the Organization. Facilitates group and departmental planning and interaction to improve group/department productivity, decision making and performance in a team based and Program Management based cultural environment.

Influences and drives changes in organizational behavior.


Job Specifications/Qualifications:


Education & Professional Qualification:

  Bachelor’s degree in IT or HR



  Experience in business change

  User Centered Design and Agile development methodologies a plus

  Experience in Microsoft technologies a plus




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Full time
Chicago, IL 60290, US