Restaurant Server – Hyatt

Description
Help to provide exceptional service and authentic hospitality in this position with Hyatt! The Restaurant Server is responsible for delivering outstanding guest service through the serving of food and beverages to guests. Hyatt employees are provided with comprehensive benefits, competitive pay, and amazing growth potential. Start your career at Hyatt today!

Give yourself a competitive advantage by applying to this role through Skills for Chicagoland's Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers with employers that are committed to hiring talent through Skills.

Why utilize Skills for Chicagoland's Future as one of your job search sources? Skills is your advocate with the hiring company throughout the hiring process. Any job seeker who Skills determines is a match for the role is interviewed by a member of Skills' Talent Acquisition Team and provided with additional insights into the role. Additionally, Skills is free for job seekers.

Hiring Company: Hyatt Hotels Corporation

As we continue to grow, we don't lose sight of what's most important-people. Hyatt is a company that was built by family. It's a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it's this distinct guest experience that makes Hyatt one of the world's best hospitality brands.

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of September 30, 2016, Hyatt is a global hospitality company with 13 brands and more than 600 properties in more than 50 countries.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

DESCRIPTION:

As a Restaurant Server, you would be responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Must have full knowledge of beverage offerings
  • Polish and clean the water glasses in his/her assigned station before opening hours
  • Set tables according to type of event and service standards
  • Take orders and answer questions/offer suggestions on menu selections
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests
  • Check in with guests to ensure satisfaction with each food course and/or beverage
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local, and company regulations
  • Ensure serving station is well-stocked at all times

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

QUALIFICATIONS:
  • A true desire to satisfy the needs of others in a fast-paced environment
  • A passion for providing exceptional hospitality and for growing within the hospitality industry
  • Refined verbal and written communication skills
  • Prior serving experience required, preferably in Fine Dining
  • A high level of attention to detail
  • Dedication to ensuring our guests have an exceptional experience during their stay
  • A great smiling personality and a whatever-it-takes attitude
  • Ability to lift, carry, push, pull, and place objects weighing up to 25 pounds
  • Ability to work individually and on a team

COMPENSATION & BENEFITS: Hyatt employees are provided with comprehensive benefits, competitive pay, and amazing growth potential.

LOCATION: This position will be located at one of the following hotels. Both locations are conveniently accessible by public transit!
  • Hyatt Regency Chicago (151 East Wacker Drive, 60601)
  • Hyatt Regency McCormick Place (2233 South Dr. Martin Luther King Jr. Drive, 60616)

WHY JOIN HYATT

Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents - at Hyatt you are always 'more than welcome'.

And we touch many lives. There are more than 95,000 Hyatt colleagues in 500-plus properties on six continents; we serve millions of guests annually; and we work with hundreds of hotel owners, managers, suppliers, and community partners. Through our vast network of relationships, we believe we have an opportunity to make a real difference.

Our values - Respect, Integrity, Humility, Empathy, Creativity and Fun - are our guiding principles and they have shaped our culture over the years. By joining Hyatt, you will have a unique opportunity to experience 'authentic hospitality' as one of our colleagues. You will continue to learn new skills and acquire additional knowledge, and develop in your career to fulfill your personal and professional goals.

As a colleague of the Hyatt team, not only will you receive outstanding rewards and recognition, you will also be a part of a larger family. Your team will support your well-being and you will be part of a collaborative work environment.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Company
Skills for Chicagoland's Future
Posted
10/15/2018
Type
Full time
Categories
Hospitality
Location
Chicago, IL, US