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Order Entry Pharmacy Technician (Order Entry) - 2nd Shift (33800)


PharMerica Corporation is a premier institutional pharmacy services provider, dedicated to providing quality patient care and innovative pharmacy solutions to institutional customers and patients in long-term care settings. With nearly $2 billion in annual revenues, PharMerica is one of the nation's largest institutional pharmacy companies. PharMerica operates more than 100 institutional pharmacies in 45 states and serves nursing facilities that care for approximately 350,000 patients.

 

 

Schedule: M-F, 2:30-11pm EST with rotating weekend coverage.

 

Essential Functions:

  • Triage, interpret and input orders into computerized med order system while meeting accuracy and productivity standards of the pharmacy.  Audits input versus documentation and makes corrections as needed.
  • Prepares source data for computer entry by compiling, sorting and verifying information.
  • Ensures completion of necessary information from entry sheets, electronic orders and medication orders for data entry and account setup in dispensing system.  Review and route documents to appropriate department(s).
  • Verify payers and demographic information.  Where applicable, fill in gaps in demographic information.  Ability to research payer benefits and provide residents with information regarding covered and cost-effective alternatives as appropriate.
  • Working knowledge of drug reimbursement procedures (i.e. benefit investigations, prior authorizations and letters of medical necessity).
  • Resolve denials identified through adjudication and follow-up on claims in point of sale (POS).
  • Maintain current knowledge of Medicaid and Medicare D claim regulations and processes.
  • Be willing to obtain out of state technician licensure/registration as deemed necessary.
  • Works with responsible parties, receiving in/out bound telephone calls, clarifies and resolves invoice related inquiries and credit limits.
  • Works with Pharmacy Directors, and Client Billing Services Offices (CBSO) to resolve customer concerns/issues.
  • Works with associates in other functional areas, account management representatives and regional operations to resolve customer service problems.
  • Performs customer satisfaction calls as needed.  Provide excellent customer service to external and internal customers in accordance with Company values.
  • Works with other functional areas to resolve customer problems, document problems in designated database, and notify appropriate parties of what action(s) need to be taken.
  • Works under immediate supervision and relies on instructions and pre-established guidelines to perform the functions of the job.
  • Perform related clerical duties and other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.  Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Minimum Qualifications:

Education/Learning Experience:

  • Required:  High School Diploma or equivalent.

 

Work Experience:

  • Required:  One year experience in data entry.
  • Required: One year experience in customer service.
  • Required:  One year experience in retail pharmacy.
  • Desired: Experience with admissions and collections.

 

Skills/Knowledge:

  • Required:  Ability to communicate effectively.  Skilled in operating a computer.  Skilled in performing detailed work.

 

Licenses/Certifications:

  • Required:  State registered/licensed Pharmacy Technician
  • Desired: National PTCB certification.

 

Behavior Competencies:

  • Required: Detail orientation; Organization and Planning

 

 

EOE M/F/D/V

Accelerate Your Career with PharMerica!

Company
PharMerica
Posted
10/15/2018
Type
Full time
Location
Louisville, KY 40201, US