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Manager of Sales Operations and Analytics

PharMerica Corporation is a premier institutional pharmacy services provider, dedicated to providing quality patient care and innovative pharmacy solutions to institutional customers and patients in long-term care settings. With nearly $2 billion in annual revenues, PharMerica is one of the nation's largest institutional pharmacy companies. PharMerica operates more than 100 institutional pharmacies in 45 states and serves nursing facilities that care for approximately 350,000 patients.



Essential Functions:

  • Implement and manage scalable sales processes, sales reporting and recommend resources and models to facilitate the company’s growth goals
  • Manage the company’s CRM system– direct configurations, territory assignments and workflows and ensure data accuracy and completeness, as well as train new employees on use.
  • Ensure alignment of internal systems to support customer-facing information with sales process and internal controls and communicate across the organization the needs of Sales team
  • Develop and maintain necessary Field Sales Management reporting needed on a daily, weekly and quarterly basis, in order for sales leadership including rollup of monthly and quarterly pipeline review
  • Manage the onboarding process and training program refresh  for new sales hires
  • In conjunction with Marketing resources, manage new RFP requests and process by acting as internal project manager for sales team and leverage resources to drive new sales and retention.
  • Develop effective Sales performance tracking and reporting and assist Sales Leadership in quarterly compensation submissions
  • Manage annual database clean up and records validation aligned to new and existing data acquired
  • Perform ad hoc reporting and analysis as needed and requested from CVP Sales, Marketing, and Sr. Leadership
  • Build peer support and strong internal-company relationships with other key management personnel.
  • Performs other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.  Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Minimum Qualifications:

    Education/Learning Experience:

  • Required:  Bachelor”s degree in Business Administration, Marketing, or related field.

    Work Experience:

  • Required:  3 to 5 years of previous sales operations or sales administration experience.  Prior organizational and information management experience. 
  • Desired:  Deep understanding and hands-on skills working with or other CRM in sales process functionality and data governance


  • Required:  Excellent verbal and written communication skills; Deep understanding of sales processes, strategies and experience implementing data-driven changes; Strong interpersonal skills to work effectively with internal and external customers; Proven ability to work with a high degree of accuracy and attention to detail; Demonstrated ability to handle multiple tasks simultaneously and to prioritize accordingly; Proficient using Excel, Word, PowerPoint, and or other related CRMs; Possess the ability to analyze data and summarize results.

    Behavior Competencies:

  • Required: Customer Service, Adaptability, Communication, Planning and Organizing, Problem Solving,  Analytical Reasoning, Initiative, Teamwork 
  • Desired: Sales Process Methods, Product/Service knowledge


    EOE M/F/D/V

Accelerate Your Career with PharMerica!

Full time
Louisville, KY 40201, US