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ADMIN, OFFICE PERSONNEL - HOURLY (FULL TIME) at Oak Ridge Hotel & ConferenceCenter

 

    • We have an opening for an ADMIN, OFFICE PERSONNEL-HRLY position.
    • Location: Oak Ridge Hotel & Conference Center: 1 Oak Ridge Drive Chaska MN 55318 Note: online applications accepted only.
    • Schedule: Full-Time; Usually Tuesday- Saturday but schedule will vary depending on business needs. 
    • Requirement: Hotel/Restaurant experience is preferred.

     

    If you have a positive attitude and a love for learning, you may be interested in joining our team.

     

    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

     

     

    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits

     

    Description

    Assist Director of Sales, Sales Managers, Event Managers and Catering Manager in obtaining customer satisfaction by performing administrative duties relating to guest and hotel communications through the sales team.  The perfect candidate for this position must excel in customer service standards and be able to work 40 hours per week.

     

    Summary of Responsibilities:

    Responsibilities and essential job functions include but are not limited to the following:

    • Assists with answering telephones in the Sales office, qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
    • Monitors lead sources (e.g. cVent, Speed RFP, Starcite) and distribute leads to appropriate Sales Managers to assure they are in touch with the client in a timely manner
    • Assist with proposals, sales contracts, BEO’s, correspondence, reports, distribution, direct mail pieces, invitations, trade show preparation, FAM trip details, special events, etc., as needed by sales team.
    • Conducts site inspections for the department as needed
    • Distribute BEO’s, changes, rooming lists, signed contracts, revisions, etc. to appropriate departments as it relates to meeting and groups.
    • Conducts “shop calls” to competitive hotels to gain current market availability and rate information
    • Assists Managers with the completion of VIP forms for designated guests, organizes in house deliveries, amenities, welcome letters, transportation schedules, etc. assists with thank you letters for groups/functions
    • Assists in maintaining an accurate client data base and current sales and promotion literature
    • Maintain file system to ensure office is organized and efficient.
    • Attend Sales Meetings and take minutes, type, and distribute accordingly.
    • Participates in hotel and sales training programs when applicable
    • Has complete knowledge of hotel services and accommodations.
    • Monitor/Ordering of office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items.
    • Maintains high standards of personal appearance and grooming
    • Other items as they relate to the Sales and Marketing effort of the hotel

     

    Qualifications:

    • College degree or diploma in Hotel/Restaurant Management is preferred
    • Proficient with Microsoft operating systems
    • Knowledge of Delphi and Opera is an asset
    • Excellent verbal and written communication skills
    • Proven ability to meet deadlines in a fast paced work environment
    • Must be professional, enthusiastic, a strong team player and possess excellent organizational skills

     

    Physical Aspects of Position (include but are not limited to):

    • Sedentary work
    • Exerting up to fifteen pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry push, pull or otherwise move objects
    • Long hours sometimes may be required

     

    About Compass Group: Achieving leadership in the foodservice industry
     

    Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

     

    Req ID: 213134