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Custodial Worker (Housekeeping)


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  • Duties
    Help Duties Summary

    Housekeeping for Navy Gateway Inns and Suites withing Naval District Washington (NDW).
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    Responsibilities

    Ensures security of all guests is maintained at all times.

    Ensures guest privacy is maintained at all times.

    Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions.

    Provide assistance in handling customer complaints, involving management as necessary.

    Performs daily housekeeping duties as required, which includes, but not limited to: dusting/polishing furniture; trash removal; vacuuming and/or sweeping floors; cleaning/sanitizing bathrooms and kitchen areas to include all sinks, showers, tubs, toilets, floors, microwaves, refridgerators, ovens, cooktops, counters and cupboards; making beds and removing/changing bedding; restocking amenitites, bed and bath linens, and other guest room supplies; checking condition of room assets and reporting problems to supervisor or designated representative; and responding to guest requests and communications.

    Changes bed linen at least weekly, in response to guest requests, and upon checkout.

    Upon checkout, completes all daily cleaning duties; removes and/or replaces all bed linens, bath linens, and waste basket liners; and ensures room is ready for occupancy by a new guest.

    Counts and sorts linen removed from individual rooms, along with clean linen issued during assigned shift. Prepares linen in/out report daily and gives it to supervisor, ensuring any missing linen is reported.

    Completes room status report providing status of all assigned rooms (vacant, ready, checkout, occupied) and turns in report at end of each day.

    Promptly informs supervisor of missing, malfunctioning or damaged items in rooms and/or common areas so the items can be repaired. Also notifies supervisor of any valuables (e.g. large amounts of cash or jewelry) left out in the open by guests before cleaning the room.

    Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior and exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.

    Travel Required
    Not required

    Supervisory status
    No

    Promotion Potential
    02

  • Job family (Series)
    3566 Custodial Working

  • Requirements
    Help Requirements Conditions of Employment
    • Position is eligible but not in a Bargaining Unit

    Qualifications
    • Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required.
    • Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff, and guests.
    • This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
    • This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
    • The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.
    • This position is subject to a favorable National Agency Check (NAC), upon hiring and renew every 5 years.


    Education

    Additional information

    Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.

    Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.

    As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.

    SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/default.htm .

    The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.

    The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

    Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

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    Background checks and security clearance

    Security clearance
    Public Trust - Background Investigation

    Drug test required
    No

  • Required Documents
    Help Required Documents
    • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
    • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.


    APPLICATION FORMS - A complete packet of the following forms must be submitted for each position applying for:
    • Resume that includes 3 professional references
    • If claiming veteran's preference, you must submit a clear, legible copy of your DD 214.
    • Military Spousal Preference form (if applicable)


    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Help Benefits

    Flexible (0 - 40 hours per week), no benefits offered.

    Review our benefits

  • How to Apply
    Help How to Apply

    To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section, by ONE (only) of the following ways:

    Directly through USAJobs.gov, click the Apply Online button to create an account or log in to your existing USAJOBS account

    OR

    By Email to: NAF.NPAXR.fcm@navy.mil Note: If submitting by email, you must put the announcement number in the subject line.

    Please note: The Announcement Number for the position you are applying for MUST be specified on your resume. If emailing, please indicate the announcement number in the subject line. Applications received without an announcement number designated may not be considered.

    Technical Support
    • Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
    • If you experience technical difficulties applying online, report it here: support@econsys.com . The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
    • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.


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    Agency contact information NDW NAF HR Office

    Phone
    301-342-7656
    Email

    Address

    Naval District Washington
    47402 Buse Rd,
    Patuxent River, MD 20670
    United States

    Learn more about this agency
    Next steps

    Before submitting your resume and supporting documents, please review this checklist:
    • Resume with 3 professional references
    • DD 214 for veteran's preference consideration
    • Questionnaire
    • Any other supporting documentation

    All applicants will be notified regarding their status. Applicants will either be contacted for an interview or sent a letter of non-selection 4 - 6 weeks after announcement closing date. If selected for an interview, applicants can expect to be contacted 3 - 4 weeks after their interview with a position offer or notification of non-selection.

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  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.


    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Read more Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period



This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/502921400 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Company
Commander, Navy Installations
Posted
09/20/2018
Type
Full time
Location
Naval Air Station Patuxent River, MD, US