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Operations Associate I/MG - Physician Services Group

Job Req ID: 173726

Position Number: 00147053

Employment Type: Full Time

Shift: Variable/On Call

Shift Details:

Standard Hours: 40.00

Department Name: CHSMG PE Care Coordination

Location: Physician Services Group

Location Details: 

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth

 

 

Job Summary
Develops and executes workflow processes and projects that promote efficiency, standardization, and high quality outcomes across the Medical Group related to practice operations, access, live answer, charge entry, coding, eligibility, referrals, revenue cycle, customer relationship management, and/or care coordination and the like. Project scope is basic or intermediate complexity.

Essential Functions
  • Collects, reviews, and analyzes data related to assigned projects.
  • Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
  • Develops an adequate knowledge base of healthcare trends.
  • Develops subject matter expertise on certain aspects of practice operations as defined above in development of process workflows.
  • Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
  • Assists and supports other members of project team with various assigned tasks.
  • Trains teammates on various operational systems and/or new functionality through implementations as necessary.
Physical Requirements
Work is performed in an open office with some partitioned areas. Work is generally performed at a desk using telephone and computer entry. Travel to other facilities and practices in teammate's vehicle is required on a regular basis. Each teammate has the responsibility to work in a safe manner.

Education, Experience and Certifications.
High School Diploma or GED plus 2 years of clerical or clinical practice operations experience or Associates degree required. Excellent communication skills and attention to detail are essential.

 

At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

 

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

 

Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Company
Carolinas HealthCare
Posted
09/20/2018
Type
Full time
Location
Charlotte, NC 28201, US