SAP Concur - User Assistance Developer Job

Requisition ID: 193378
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Allison Miller


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Concur seeks a Programmer/Writer with proven abilities working with developer-facing documentation, including developer guides, detailed API documentation, sample code, tutorials, and use cases. This writer should be a self-starter who is able to manage multiple concurrent projects. The writer should be comfortable working with Markdown and JSON to render the information as required by their team on a monthly or on-demand basis. Documentation tasks will include creating and following processes, creating and maintaining API documentation, reviewing content with Product Owners, version control, posting and updating collateral, and all other associated tasks that expose the team's work with clarity and technical accuracy. 


Position Requirements:

  • Ability to create, edit, and review developer content in Markdown
  • Ability to create sample code for SAP Concur APIs in JSON, shell/Curl, Java, NodeJS, Python, C#, XML, and other languages as needed
  • Experience creating tutorials and developer guides for APIs
  • Passion for customer-focused documentation and understanding of developer audience
  • Ability to receive and prioritize feedback from a variety of developer-facing groups within Concur
  • Self-starter with organization and project management skills
  • Basic familiarity with Microsoft Word
  • Ability to learn complicated interconnected enterprise services


What would be nice to have?

  • Interest in developing consistent documentation standards across all APIs
  • Experience working with Agile teams
  • Ability to work with offsite development teams – Japan, England, Germany, France, etc.



  • Review documentation for upcoming APIs for clarity and conformity to standards
  • Create sample code to test the API documentation and tools for accuracy
  • Create new developer guides and tutorials for upcoming APIs
  • Work with dedicated TechPubs team member to research functionality in the SAP Concur product documentation
  • Majority of the writer's time is spent researching and writing, with the opportunity to provide input on developer portal layout and experience if desired



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations :

Full time
Bellevue, WA 98004, US