Posted 9 days ago
Description
Patient Service Coordinator
Opti Staffing Group is partnering with a well‑regarded counseling practice that values professionalism, compassion, and strong administrative support at the front desk. This team relies heavily on Patient Service Coordinators to create a smooth, welcoming, and efficient experience for every client.
Location: Anchorage, AK
Pay: $20 – $25 per hour + Benefits
What You'll Do
- Manage daily front‑desk operations including check‑ins, check‑outs, appointment scheduling, and patient flow.
- Use the practice EMR system for chart updates, referrals, messages, and documentation.
- Handle phone calls, emails, and patient questions with a warm, proactive approach.
- Support providers with scheduling needs and administrative coordination.
- Maintain accurate records and confidentiality at all times.
- Assist with insurance verification and basic billing support as needed.
- Keep the front desk organized, clean, and running smoothly.
- Contribute to a positive, team‑focused culture.
Requirements
- EMR experience is required.
- NSYNC software experience is strongly preferred; candidates with this experience will be considered for the top end of the pay range.
- Minimum of five to six years of strong medical office experience and a proven track record of excellence.
- Background check must be completed before presentation to the client; also complete State of Alaska background process including fingerprinting.
- Tech‑savvy with the ability to learn software quickly.
- Strong communication skills and a bubbly, personable demeanor.
- Must work in the office every day; remote option not available.
- Team player with a high sense of urgency and the ability to hit the ground running.
- Reliable attendance and strong time management.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Supportive team environment.
- Long‑term stability with opportunities for internal growth.
Next Steps
Just hit the “Apply” button above and you’re half‑way home! Or, send your resume to or call and we’ll set up a time to meet.
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