Posted 17 days ago
Description
Clinical Market Manager - Eastern Kentucky
Join to apply for the Clinical Market Manager - Eastern Kentucky role at Main Street Health.
About Us:
Main Street Health is the nation’s largest provider of value‑based care focused exclusively on serving rural America. We believe in the old ways of medicine when healthcare was simpler. By partnering with local providers, we reinforce the importance of trust and relationship‑driven care in rural communities. We also know that rural providers need more resources to ensure patients have access to the right care at the right time. That is why we provide our partner clinics with the staff, technology, and opportunities they need to succeed in a value‑based delivery model.
About the Role:
Rural healthcare is built on relationships. Our Health Navigators are embedded in partner primary care clinics, pharmacies, and urgent‑care groups in the communities we serve. Your job is to manage and support our Health Navigators to ensure they are performing their duties and serving patients in the most impactful way. You are responsible for the success of the Health Navigators in your market, owning service delivery, overall patient satisfaction, and the performance of your team to achieve key indicators both operationally and clinically.
You will:
- Serve as manager for the Health Navigators in your market with full managerial responsibilities.
- Develop relationships with partner clinic administrator, providers, and staff to address questions or concerns.
- Partner with the Market and Regional Leaders to hire, train, and manage a team of Health Navigators (our term for community health workers).
- Design and execute healthcare education and professional development trainings for the Health Navigators in your market.
- Create clear and efficient communication pathways between Health Navigators and the central office.
- Track and analyze operational and clinical data and key performance indicators.
- Troubleshoot operational and clinical challenges and offer support to the Health Navigators.
- Contribute to ongoing process improvement efforts to enhance our operational outcomes.
- Make regular visits to our primary‑care partner clinic locations to visit health navigators and check‑in with key stakeholders at the clinic.
Requirements for This Role:
- You love your community and want to see it thrive.
- You enjoy meeting new people and developing relationships.
- You are an excellent manager who can create a following.
- You have clinical experience working with patients and medical professionals.
- You have superior problem‑solving skills and don’t mind “rolling up your sleeves.”
- You are open to a fast‑paced startup where change is the norm.
- You are a self‑starter and are comfortable with a remote working environment.
- Hold a bachelor’s degree.
- Clinical license (nursing or social work) is strongly preferred.
- Full‑time role.
We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters or placement agencies. We will not pay fees associated with resumes presented through unsolicited means.
Seniority Level
- Mid‑Senior level
Employment Type
- Full‑time
Job Function
- Sales and Business Development
Industries
- Hospitals and Health Care
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