Nurse Manager II - Wound Care

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In addition to the responsibilities below, this position is responsible for leading the implementation of best practice models, patient care delivery systems, and practice standards across the service line. The role includes delegating tasks related to the investigation and resolution of patient/family/member concerns, facilitating collaboration with physicians and other healthcare team members, monitoring resource needs in several clinical areas, managing the use and maintenance of equipment, supplies and medications, ensuring a safe environment for patients and employees, maintaining clinical expertise, providing clinical supervision, and performing clinical duties as required. The candidate collaborates with Nursing Clinical Practice to ensure compliance with all applicable regulations.

Essential Responsibilities

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships; solicits and acts on performance feedback; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units; oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams; fosters open dialogue among team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives; delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
• Manages ambulatory operations to support patient care by providing additional oversight/span of control, negotiating and driving timelines for action item implementation and monitoring compliance to financial commitments; identifies, requests, and implements workflows and strategies to achieve performance targets and aligning with market strategies; developing and guiding short- and long-term operational initiatives and managing program, services, and/or systems; assuming accountability for human resource management related to performance measurement and employee management; leading continuous survey and compliance readiness activities.
• Ensures standardized care delivery by developing strategic partnerships with physicians and subject matter experts; leading the development and implementation of plans, policies, and processes for data gathering and analysis while aligning with guidelines and regulations; aligning patient care management solutions across departments and service lines; monitoring and/or managing resources as needed; leading multidisciplinary ambulatory teams; assisting the design of emergency preparedness programs.
• Manages improvements to patient-centered operations and technology processes by leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions; ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.

Minimum Qualifications

• Bachelor's degree in Nursing (BSN) AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field.
• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Minimum three (3) years of customer or member/patient service experience.
• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
• Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire.
• Registered Nurse License (Oregon) within 6 months of hire.
• Basic Life Support required at hire.

Additional Requirements

• Knowledge, Skills, and Abilities: Emergency Preparedness; Patient Safety; Evidence-Based Medicine Principles; Nursing Principles; Licensure Principles; Change Management; Business Process Improvement; Compliance Management; Confidentiality; Health Care Compliance; Maintain Files and Records; Financial Acumen; Human Resources Systems; Workforce Planning; Conflict Resolution; Stakeholder Management; Legal And Regulatory Requirements; Calendar Management; Microsoft Office; Health Care Quality Standards; Information Systems; Training.

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