Posted 8 days ago
Description
- Master's degree in Computer Science, Statistics, Mathematics, or related field
- 5+ years of experience in data analytics, Business intelligence, data science, or related fields.
- Experience working with operations functions, preferable in the customer experience or customer support operations space.
- Background and knowledge of CX and VoC space.
- Proficiency in programming languages such as Python, R, or SQL
- Experience with machine learning concepts and experience working with machine learning libraries and frameworks (e.g., scikit-learn, TensorFlow)
- Experience creating interactive dashboards with Tableau, Power BI, and others, with strong communication and presentation skills to deliver actionable insights.
Experience managing time-sensitive projects through to completion while balancing evolving priorities and a diverse range of stakeholders
#J-18808-Ljbffr
