Regional Trainer - Security

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S. Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We are committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Recent national awards include Outstanding Contract Security Company in 2022 & 2023 and inclusion in INC’s America’s Fastest Growing Private Companies list. Sunstates Security’s mission and vision focus on honor, integrity, and trust, and we invite you to explore the possibilities at Sunstates Security.

Job Skills / Requirements

Sunstates Security is hiring a Regional Trainer based out of our Dallas area office. The Regional Trainer will work with the local regional operations team to provide necessary training and instruction to internal employees, maximizing training and education opportunities and ensuring training is impactful at the service level. This is a full-time position requiring regular work Monday‑Friday; additional days/hours may be needed due to demand.

Salary: $66,950, along with industry‑leading benefits including full medical, dental and vision insurance, 401k plan with company match, generous PTO, tuition assistance and more.

Essential Duties & Responsibilities

• Provide teaching and instruction to groups of 2‑20 individuals both virtually and in‑person.
• Plan, organize, and deliver orientation and training programs (1‑2 classes per week depending on needs) for employees or customers.
• Offer specific training programs to help workers maintain or improve job skills.
• Present information with a variety of instructional techniques or formats, such as role playing, team exercises, group discussions, videos, or lectures.
• Manage LOP process for new managers in their Regions.
• Assist with course content creation within the LMS system.
• Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Maintain detailed records and proper documentation of all completed trainings and required licensing documentation.
• Effectively utilize 3rd party learning and development systems (LMS, Red Cross).
• Run and submit reports to the field on the status of training requirements.
• Assist in the development and oversight of annual and quarterly training requirements within the region.
• Evaluate program effectiveness and conduct opinion surveys or needs assessments.
• Monitor and respond to course comments and employee feedback.
• Communicate necessary information to supervisors, co‑workers, and employees by telephone, written form, email, or in person.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Education, Experience & Skillsets Desired

• Classroom Instructor training experience and/or equivalent combination of education and technical work experience.
• Preferred TX DPS Security Level III Instructor, NVCIT Instructor, and/or CPR instructor.
• Previous experience in the security field or law enforcement is preferred.
• Proficiency with Microsoft Office Suite, including expert knowledge of PowerPoint and Microsoft Teams.
• Ability to work cohesively and collaboratively in a team-oriented environment.
• Excellent written and verbal communication skills.
• People‑orientated personality with great customer service skills.
• Ability to multitask in a fast‑paced environment while maintaining great attention to detail.

Physical/Mental Demands

• Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, climb, balance, and smell.
• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to occasionally lift/move up to 10 pounds.
• Sitting may be required up to 75% of the time.

Working Conditions

• Seldom exposed to loud noise, humidity, rainy/stormy, extreme hot and cold weather conditions (depending on season), moving mechanical parts, vibration, toxic and caustic chemicals, fumes and airborne particles.
• Work in indoor environment up to approximately 100% of the time.

Equal Opportunity Employer

Sunstates Security is an Equal Opportunity Employer. We will make reasonable accommodations to enable employees to perform their jobs.

Education Requirements (All)

• Bachelor's Degree from 4‑year college/university
• Associate's Degree

Additional Information / Benefits

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Seniority level

• Mid-Senior level

Employment type

• Full‑time

Job function

• Education and Training

Industries

• Security and Investigations

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