Technical Administrator - SharePoint

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Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

We are seeking a skilled Technical Administrator to help manage and optimize our SharePoint environment. This 3rd level support team is responsible for strategy, design, and support of three main products: SharePoint Subscription Edition, SharePoint Online and Viva Engage. This role involves ensuring system operations are efficient and resilient while meeting needs, as well as introducing new capabilities and features through iterative product lifecycle and innovation work. The ideal candidate will work closely with users and strategic business partners to gather requirements, enhance functionality, troubleshoot complex issues, and drive product maturity.

Key Responsibilities

• System Operations and Support: Oversee and support the daily operations of SharePoint products and ensure optimal performance and availability.
• Risk and Vulnerability Management: Engage in ongoing risk assessments and vulnerability identification and mitigation activities to ensure a secure on‑premises and cloud SharePoint environment.
• Innovation: Regularly engage in innovation work by conducting industry research and regular interactions with vendors/consultants to enhance existing products, bring in new features, and new hardware/software.
• User Interaction: Engage directly with users and strategic business partners to understand their requirements, pain points, and suggestions for improvements.
• Optimization and Resilience: Continuously monitor and assess the platform’s performance, implementing necessary changes to enhance proactive monitoring, efficiency and resilience.
• Collaboration: Work closely with cross‑functional teams, including developers, infrastructure engineers, business partners such as facilities management and design, and service delivery to facilitate product improvements and resolve issues.
• Documentation: Create and maintain thorough documentation of system configurations, processes, and product changes.

Qualifications

• Proven experience with support and management of SharePoint or similar infrastructure technologies.
• Experience with collaboration/document management technology design and best practices.
• Basic knowledge and understanding of network technologies and concepts.
• Excellent troubleshooting and problem‑solving skills and ability to work in a fast‑paced environment.
• Strong written and verbal communication skills, with the ability to interact effectively with technical and non‑technical stakeholders.
• Ability to take full ownership of assignments, delegating where applicable to ensure timely completion.

Sponsorship

Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H‑1B visa) for this opportunity.

Hybrid

Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.

Hub Locations

All Hubs

Competitive Benefits, including:

• 401k Plan
• Health Insurance
• Dental/Vision plans
• Life Insurance
• Paid Time Off
• Annual Merit Increases
• Tuition Reimbursement
• Health Initiatives

Summary

• Potential starting salary range: $95,800 – $148,000
• Starting salary will be based on skills, background, and experience.
• High end of the range limited to applicants with significant relevant experience.
• Potential yearly incentive pay up to 18% of base salary.

Our Benefits

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high‑deductible plan. All medical plans provide 100% coverage for in‑network preventative care, and you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top‑notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits such as fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time‑off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Analyst, Information Technology, and Engineering

Industries

Insurance

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