Yelp - Inside Sales Representative (Remote - Western Region), application viaRippleMatch

Yelp - Inside Sales Representative (Remote - Western Region)

Apply via RippleMatch.

Overview

This role is with Yelp. Yelp uses RippleMatch to find top talent. The position is fully remote, but candidates must reside in the Western Region of the United States (Pacific Time, Mountain Time, and Arizona Time Zones). Candidates from Bay Area are not considered.

As an Account Executive, you’ll work directly with local businesses to help them meet their goals through Yelp’s various advertising programs. You’ll contact small business owners by phone to customize their needs and aspirations. Success comes from providing tailored solutions to grow their businesses.

Your main priority is to educate businesses about the value of Yelp’s advertising platform. You will conduct outreach and discuss our advertising solutions with local businesses across the U.S. and Canada. Performance is measured by hitting and exceeding monthly quotas, staying ahead of daily metrics, and handling rejection. You’ll work in a supportive virtual team environment.

What you’ll do

• Educate, strategize, and discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone based and fast‑paced.
• Operate on one of the following schedules (in your local time): 7:30‑4:30 am, 8:30‑5:30 am, or 9:30‑6:30 am, or as otherwise determined by your manager.
• Own and manage a pipeline of clients from dentists to florists to restaurant owners, all organized in our CRM (Salesforce).
• Work from home on a Monday‑Friday schedule, avoiding commuting.
• Become an expert in Yelp’s advertising solutions and provide quick product recommendations, probing questions, and overcoming objections.
• Master quick‑close techniques to exceed individual goals.
• Navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
• Achieve and consistently exceed monthly quotas – strong work ethic and tenacity are key.
• Track and manage daily goals to ensure results are met.

What we’re looking for in you

• You have an appetite for learning and can turn training and feedback into action and continuous self‑improvement without taking rejection personally.
• Multitasking is no biggie; you’re confident navigating between numerous tabs, screens, and video‑conferencing tools.
• You’re savvy with new tools and software such as Google Suite and Salesforce.
• You’re naturally curious and ask as many questions as needed to find the answer.
• You’re excited about being part of a team with colleagues from other states and chat easily via virtual conferences.
• You are committed to a high standard of integrity, and teamwork is important to you.
• You are determined, persuasive, resilient, and show grit.
• You are genuinely curious about people, local businesses, and can inspire passion in others. You can’t wait to show everyone the value of Yelp.
• You are adaptable and think on your feet; when faced with new challenges, failure is not an option.

What it takes to succeed

• GED/HS diploma and 2+ years of customer‑facing experience, or a bachelor’s degree.
• No fear of the phone and ready to make a high volume of outbound dials daily.
• General computer and e‑mail proficiency – we use Google Suite and provide a MacBook laptop.
• A work environment free of distractions.
• Open to feedback and willing to implement improvements.
• Strong, engaging interpersonal skills.
• Ability to prioritize tasks and manage independently without oversight.
• Must possess current U.S. work authorization.

What you’ll get

• First‑year earnings range from $50k‑$65k annually through a combination of base salary and uncapped monthly sales incentives.
• Year 2 on‑target earnings of $70k, with top performers averaging $112k.
• Starting base salary of $37k plus uncapped commission.
• Full medical, vision, and dental coverage available from day one.
• 15 days PTO per year for first 2 years (accrual begins on hire date); additional PTO after 2 years; 7 paid wellness days; 12 paid holidays; 1 floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness reimbursement.
• Health Savings, Flexible Spending, and Dependent Care accounts.
• 401(k) retirement plan with employer match.
• Employee stock purchase plan.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industry: Technology, Information and Internet

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