Posted 14 days ago
Description
Overview
Join to apply for the Manager Quality Improvement - USFHP role at Pacific Medical Centers.
This position leads the Quality Improvement program for US Family Health Plan - PacMed to drive high performance and continuous quality improvement in rating programs. USFHP - PacMed has robust quality improvement programs and governance for Department of Health Agency (DHA). The Manager is responsible for organizing governance committees and the development/ maintenance of QI program descriptions, Clinical CDRLs and related policies/procedures, including routine evaluations of QI programs and services and DHA on-site visit audit.
This position is responsible for hiring and supervision of staff engaged in the QI program, including: program management for DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects. As the organization grows, the position will contribute to quality improvement services for clients purchasing such services.
Providence caregivers are not simply valued – they’re invaluable. Join our team at PacMed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Responsibilities
- Lead the Quality Improvement program for USFHP-PacMed to drive high performance and continuous quality improvement in rating programs.
- Organize governance committees and develop/maintain QI program descriptions, Clinical CDRLs, and related policies and procedures.
- Conduct routine evaluations of QI programs and services and support DHA on-site visit audits.
- Hire and supervise staff engaged in the QI program.
- Manage DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects.
- Contribute to quality improvement services for clients purchasing such services as the organization grows.
Required Qualifications
- Bachelor’s Degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program.
- 5 years of demonstrated experience in quality improvement program planning, development and evaluation.
- 5 years of demonstrated experience in discernment of rules/regulations and advocacy related to quality programs.
- 5 years of experience in quality management principles, tools and techniques, such as Six Sigma, root cause analysis, PDSA, LEAN.
- 4 years of demonstrated leadership experience.
- 3 years of demonstrated experience working collaboratively with physicians and health care organizations.
- Demonstrated successful project management and governance.
Preferred Qualifications
- Master's degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program or 4 years equivalent healthcare quality experience.
- Coursework/training in quality improvement, change management, and/or leadership.
- Certified Professional in Healthcare Quality (CPHQ) upon hire.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” We foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our network serves across multiple states with more than 120,000 caregivers and over 900 clinics. Providence is an Equal Opportunity Employer and is committed to an inclusive workforce.
Requisition and Job Details
Requisition ID: 389563
Company: Pacific Medical Jobs
Job Category: Clinical Quality
Job Function: Quality/Process Improvements
Job Schedule: Full time
Job Shift: Day
Employment Type: Full-time
Department: 3060 WA USFHP
Address: WA Renton 620 Naches Ave SW
Work Location: Blackriver Corporate Park-Renton
Workplace Type: Hybrid
Pay Range: $58.79 - $92.82
#J-18808-Ljbffr
