Posted 13 days ago
Description
Overview
Responsible for assessing the needs of non-English speaking patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. Independently resolves most issues that arise in their daily responsibilities, answers questions about protocols and makes appropriate referrals without direct supervision. Serve as a resource to both patients and providers to contribute to successful outcomes. Comply with appropriate BWH policies and procedures.
Responsibilities
- Interpretation of consent forms, diagnoses, discharge plans and any other patient-related information for non-English speaking patients.
- Independently resolves most issues that arise in daily responsibilities, answers questions about protocols, and makes appropriate referrals without direct supervision.
- Serve as a resource to both patients and providers to contribute to successful outcomes.
- Comply with appropriate BWH policies and procedures.
Qualifications
- Bachelor's Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable.
- At least 2 years of college-level education and 2 years of hospital and/or health care related experience in a position of direct patient contact.
- Fluency of English and Spanish, both written and verbal.
- Prior training of medical terminology and interpreting skills.
- Knowledge of culture-specific care.
Additional Job Description
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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