Posted 11 days ago
Description
Current job opportunities are posted here as they become available.
ChurnZero is the leading platform in the Customer Success category, powering growth and retention for the world’s best SaaS companies. We're entering a new chapter of scale — fueled by AI innovation, modernized sales strategy, and market-segmented GTM execution.
As a Sales Development Representative (SDR), you’ll be on the front lines of growth — generating qualified pipeline, connecting with customer success leaders, and driving the conversations that power our record-breaking revenue engine. You’ll join a high-energy, collaborative team where your contributions directly impact company success and your career trajectory. If you’re hungry, coachable, and eager to grow into a quota-carrying sales role, this is your launchpad.
Job Title: Sales Development Representative (SDR)
Classification: Non-Exempt
Reports to: SDR Manager
Location: Hybrid – Washington, D.C., US-based preferred
Target Salary Range: $50,000 to $55,000 annual base salary, $70-75k OTE
What You’ll Do
- Own the top of the funnel by qualifying, educating, and progressing leads into sales‑ready opportunities
- Conduct multi‑channel outreach (phone, email, LinkedIn, social) to connect with high‑potential prospects
- Research target accounts, identify key decision‑makers, and craft personalized messaging to drive engagement
- Actively listen to uncover prospect pain points and position ChurnZero as the solution to their challenges
- Partner closely with Account Executives, Marketing, and Sales Leadership to optimize outreach campaigns
- Maintain accurate activity tracking, opportunity notes, and data hygiene in Salesforce
- Consistently hit or exceed monthly metrics for qualified meetings and pipeline contribution
What You’ll Bring
- A passion for learning, curiosity, and a growth mindset — no prior professional sales experience required
- Strong communication skills, both written and verbal — you can tell a compelling story and spark curiosity
- Confidence and resilience when reaching out to prospects and starting conversations
- Familiarity with modern sales tools like Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, and/or similar platforms is a plus — but we’ll teach you everything you need to know
- Highly organized, self‑motivated, and adaptable in a fast‑paced, collaborative environment
- Bachelor’s degree or equivalent work experience
Why Join Us
- Momentum — We’re exceeding plan and accelerating growth
- Clarity — Work within a defined ICP and structured territory strategy
- Support — Be coached by elite SDR leaders who have a proven track record of promoting talent
- Tools — Leverage a cutting‑edge tech stack, including Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and Orum
- Innovation — Sell a category‑leading platform with a forward‑looking AI roadmap
- Career Path — Top Performing SDRs earn promotions to Account Executive within 12–18 months
What Success Looks Like
- 100+ outbound activities/day across phone, email, and social
- 10+ qualified meetings/month booked for AEs
- Consistent contribution to quarterly pipeline targets
- Demonstrated growth in consultative selling skills and ability to manage executive‑level conversations
- Hybrid work flexibility
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Ongoing professional development and career advancement opportunities
