EDI Tech Specialist

 

 

 

 

 

Alternate Locations: Atlanta, GA (Georgia); Dover, NH (New Hampshire); Omaha, NE (Nebraska)

 

 


Relocation assistance is not available for this opportunity.

 



Requisition #56953

 


About the Company

 

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

 

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

 

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

 

The Role

 

This position will perform and deliver on routine assignments while simultaneously leveraging and applying knowledge of Electronic Data Interchange (EDI). The Specialist will be responsible for problem solving, mapping, submitting SFTP/JIRA/GIS requests and other EDI related activities as assigned.  S/he will utilize will develop and strengthen relationships with internal/external customers is an advocate on behalf of the customer by identifying opportunities for positive change.

 

DUTIES AND RESPONSIBILITIES

  • Problem solves EDI issues, engaging IT when necessary.
  • Track and analyze system defects and enhancements.
  • UAT for system updates/enhancements as needed
  • File mapping
  • Maintains knowledge on current and emerging developments/trends for EDI, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of EDI.
  • Identifies and communicates to management process improvements that reduce workloads or improve quality for EDI.
  • Analyzes issues and supports driving resolution of escalated issues.
  • Familiar with JAVA and SQL coding
  • Acts as product expert, relationship builder, service advocate, and problem solver to ensure customer's expectations are met or exceeded via proactive situational analysis and problem resolution with a high priority to customer satisfaction.
  • Communicates effectively with management, team, and advisors.
  • Evaluates team work loads and service levels to ensure tasks are prioritized and completed in a timely manner.
  • Shares technical knowledge with existing team members.

 

ADDITIONAL POSITION RESPONSIBILITIES

  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
  • Remains current in profession and industry trends.
  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
  • Performs other duties as required.
  • Ability to perform under stress in cases of emergency, critical or hazardous situations.
  • Ability to work with others in a team environment.
  • Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Demonstrates solid project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.

 

EDUCATION AND EXPERIENCE

4 Year/Bachelor’s Degree or equivalent work experience (4 years of experience in lieu of Bachelors) (Minimum Required)

1 - 3+ Years Financial Client Service Environment (Required)

 

TRAVEL REQUIREMENTS

Travel Type: Domestic

Travel Amount: >25%

 

 

 


This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

 

Company
Lincoln Financial
Posted
09/19/2018
Type
Full time
Location
Omaha, NE 68046, US