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Direct Sales Representative


Job Title:Direct Sales RepresentativeDepartment:Client SolutionsCompetition:4226Internal/External:Internal/ ExternalEmployment Type:Full Time, PermanentLocation:Dartmouth or MonctonSalary:$34 500.00 - $43 000.00Reports To:Team LeaderClosing Date:October 14, 2018


What's in it for you?


Recognized as one of Canada’s 10 Most Admired Corporate Cultures, Medavie Blue Cross understands each one of its 1,900 employees plays a key role in building a strong and successful organization. Throughout the six provinces in which we operate, we know our people make a difference in our customers’ lives each day.  We encourage our employees to be involved and to support activities that allow for personal and professional growth and development. As a not-for-profit organization, we also place a high priority on giving back to the communities in which we live.


If you are looking for an opportunity in a challenging, fast-paced and team-oriented work environment with a leading local organization, the career you’ve been looking for may be waiting for you at Medavie Blue Cross.


Common goals and collaboration to deliver outstanding service is what our team is all about, we offer:

  • A diverse team of colleagues with multiple fields of expertise
  • A stimulating and flexible working environment
  • Comprehensive health and dental plan that is 100% employer paid effective on your first day
  • Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
  • An organization where we encourage personal learning and growth
  • If getting involved in charitable causes is something you’re passionate about, we support and offer plenty of opportunities to give back
  • As a not-for profit organization we are dedicated to our purpose, we are focused on health outcomes, not profit, both in our everyday work and we contribute the community.


Your every day with us:


The Direct Sales Representative is responsible for growing the Individual business by providing Life & Health solutions to new and existing customers, following an established sales process.


As a Direct Sales Representative, your Key Responsibilities will include:

  • Selling Medavie Blue Cross insurance products, including Health, Life and Travel, capitalizing on sales opportunities from inbound customer calls, outbound calls resulting from leads in order to achieve sales targets;
  • Analyzing customer needs in terms of product purchase and using problem solving skills to find creative solutions to meet client needs while proving a highly customer focused experience;
  • Developing and maintaining business relationships with policyholders in order to retain their business and maximize sales opportunities and referrals;
  • Responding to client questions and concerns, including outbound follow-up activity, communicating final decisions before placement of policy and working with clients to resolve any post-sale service issues.
  • Ensuring that our sales team maintains a high Service Level while communicating with clients through telephone, email, fax interaction;
  • Cultivating relationships with potential customers by advising how our products and services can benefit them;
  • Contacting prospective clients with the ability to communicate convincingly over the phone and be able to explain the benefits of purchasing or upgrading our product in a persuasive manner;
  • Establishing a good relationship with our potential clients in order to narrow down the best products in order to increase the possibility of making a sale;



What you need to succeed:


Education: Post-secondary education; Education may be substituted for college education, especially if prior experienec is in Insurance related sales.


Work Experience:  Minimum 2-3 years sales experience in solution selling with a consultative approach; some experience in a retail, call center or customer service environment including knowledge of call center telephony and technology.


Other Qualifications:        

  • Provincial Life, Accident & Sickness licenses
  • Incumbent will be required to pass the LLPQ program and Provincial exam within 3months of hire;
  • Valid driver’s license as some travel is required for training purposes


Computer Skills: Good working knowledge of computers in a Windows and Microsoft Office environment;


Language Skills: Bilingualism will be considered an asset for this position


You also demonstrate the following Core Competencies:


Communication Skills: Communicates clearly and confidently verbally and in writing to a variety of audiences.  Demonstrates the ability to tailor information and delivery to suit the nature of the material, audience and situation.


Customer Orientation: Enjoys working hard;  is action oriented and full of energy for the things he/she sees as challenging; is dedicated to meeting the expectations and requirements of internal and external customers; relates well to all kinds of people


Execution and Organizational Skills; Organizes work and info in a well thought out manner to deliver on specific tasks and milestones to meet deadlines.  Exibits high levels of energy and perserverance on the pursuit of  established goals.


If you are interested in working with a team of professionals in a challenging role and you possess the necessary qualifications please apply now.


We would like to thank all candidates for expressing interest.  Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

Medavie Blue Cross
Full time
Dartmouth, 07, CA