Financial Assessment and Inclusion Officer

Financial Assessment and Inclusion Officer

Join to apply for the Financial Assessment and Inclusion Officer role at London Borough of Sutton

About the Role and Our Ideal Candidate

An excellent opportunity has arisen within the Financial Assessment and Inclusion team Adult Social Care. The role is based in Guildhall 2, Kingston Council.

You will be part of an exciting team that manages the financial assessment process for clients receiving Adult Social Care services.

About You

• The successful candidate will be pro‑active and ambitious with excellent welfare benefit knowledge.
• You will be able to demonstrate a history of working within a finance and customer service team in the adult social care sector.
• Be analytical and a problem solver.
• Possess a ‘can do’ attitude and be willing to work collaboratively with other departments and teams.
• Be ready to take up the challenges.
• A knowledge of the Care Act 2014 and charging principles for social care services will be desirable.

About Us

• The Financial Assessment and Inclusion team is responsible for the provision of a financial assessment and benefit maximisation service for all recipients of care services arranged by Adult Social Care.
• The team also administers, monitors and processes payments to care providers.
• The team works collaboratively with ASC colleagues and other internal teams as well as external stakeholders.
• We are a hybrid working team; it is expected that you come into the office a minimum of 2 days per week.

Our Offer To You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Benefits

• A generous annual leave entitlement of 25-32 days, plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade.
• Enhanced Maternity, Paternity, shared parental, adoption and dependants leave.
• Three volunteering days per year in Kingston.
• Hybrid working (dependent on the role).
• Flexible and agile working arrangements using Google Chromebooks.
• Learning and development portal offering a range of courses.
• Discounts on a range of local shops, restaurants, gyms and leisure centres.
• Interest free season ticket loans.
• Local Government Pension Scheme.
• Bicycle loan facilities and cycle to work scheme.
• Zip car scheme.
• Confidential health & wellbeing and counselling support.

Application Process

Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.

We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.

However, we reserve the right to reject applications where it is apparent that AI‑generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.

Additional Information

We are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position.

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points‑based immigration system affecting EU and Non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.

Important Information – Criminal Records

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS).

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