Social Media Associate - West Elm

Requisition Number: WE-14145
Area of Interest: Marketing
Organization: Corporate
Brand/Division: West Elm
Position Type: Full-time


Social Media Associate -- west elm

Job Title: Social Media Associate, west elm

Area of Interest: Community Management / Content Creation + Distribution / Brand Marketing

City: Brooklyn

State/Providence: NY

Reports to: Director, Social Media + Digital Content

Williams-Sonoma, Inc. is seeking a social media associate for the west elm brand. This role is responsible for increasing overall awareness, affinity, and advocacy for west elm across key online communities and digital platforms. The ideal candidate is an experienced professional with a minimum of 2 years in a media-related industry. The candidate should have experience with managing online communities and a skill set that includes proficiency in customer service, marketing and online publishing. This candidate is an excellent communicator with professional writing experience, a keen grasp of the visual web and knowledge of a multitude of social media platforms and digital publishing tools. Candidate must be a flexible and a creative self-starter who is able to work within an entrepreneurial environment and manage multiple projects at once.


* Contribute to executing the west elm digital content strategy across various communities and platforms
* Plan and distribute engaging content to coincide with product stories, marketing messages, seasonal initiatives + store news
* Partner across departments to develop, execute, and promote projects in collaboration with creative teammates and other key stakeholders
* Manage community engagement + develop compelling communication for west elm brand that includes story generation, reporting, writing, photography, video editing + more

* Measure and report on social media initiatives + strategies and be able to communicate what that means to people who don't know


Skills + Attributes:

* 2-4 years professional experience, media industry experience a plus
* Excellent social/blog writing skills + visual editing skills
* Experience with various publishing tools and analytics platforms
* Strong self-starter with ability to recommend and initiate work with minimal direction
* Ability to prioritize and follow through with strong attention to detail
* Strong interpersonal and written/verbal communication skills; ability to thrive in a cross-functional, team-based environment
* Proficiency in Adobe Creative Suite with an emphasis on Photoshop + Premier
* Results-focused approach and able to meet creative and production deadlines
* Knowledge of platforms and analytics tools including blogs, Facebook, Instagram, Twitter, Pinterest, YouTube, Giphy + more
* Retail and/or customer service experience a plus

This position is not eligible for visa sponsorship.
Williams-Sonoma Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.