Patient Registration Clerk

Requisition ID: 8503 

Position Number: 20068499

Posting End Date: Open until filled

City: Winnipeg

Site: St. Boniface Hospital

Department / Unit: Patient Registration 

Job Stream: Non-Clinical 

Union: UFCW-Supp-832

Anticipated Start Date: ASAP 

FTE: 0.40 

Anticipated Shift: Evenings; Nights

Daily Hours Worked: 2330-0745; 0415-2230

Annual Base Hours: 2015

Salary: $18.650, $19.209, $19.785, $20.378, $20.990, $21.619


Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient information and registering patients on computer system; performing all receptionist’s functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assigning the placement of medical patients into beds; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.

Education (Degree/Diploma/Certificate)

  • Grade XII or recognized equivalent.
  • Successful completion of the Healthcare Access Program at Winnipeg Technical College, a recognized medical secretarial program or the first year of a recognized diploma/degree in nursing -or- successful completion of a recognized medical terminology course, plus one (1) year experience in a Patient Registration department or one (1) year related* experience.


*NOTE: Experience as a Ward Clerk, Unit Assistant, Secretary I, Secretary II or Receptionist in a clinical and/or clinical support area or as a Communications Clerk is deemed to meet the definition of "related" experience.

Qualifications and Skills

  • Fluently bilingual in both English and French.
  • Keyboarding speed: 45 wpm
  • Ability to work in a Windows operating environment.
  • Ability to read, write, speak and understand English.
  • Ability to retain information which is of a confidential nature.
  • Good interpersonal communication skills.
  • Mathematical aptitude.
  • Legible handwriting.
  • Good telephone manner.
  • Ability to adapt readily to stressful situations.
  • Ability to work independently with minimal supervision.
  • Ability to multitask in a fast paced environment.


**The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For more information on the required proficiency level, please conatct the Human Resources Department.


Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles.  Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat.  Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines.



Physical Requirements

  • Physically capable of assisting patients in wheelchairs, with luggage, etc.


This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.


Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Health Sciences Centre, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.


Interviewed candidates may be called upon to participate in a skills assessment.


Any application received after the closing time will not be included in the competition.