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Technical Sales Representative

The Technical Sales Rep reports to the Technical Area Sales Manager and supports the sales staff by providing technical support to the builders, installers, and dealers in the territory. The incumbent conducts product knowledge sessions to train the market on published best practice techniques, as well as the product specific installation instructions. The Technical Sales Rep supports two to three sales representatives and looks to identify installers that are the highest quality/lowest cost available in the market and therefore must be able to develop and sustain strong working relationships with others.

Position Responsibilities

Provides training and education for installation crews on the Company’s best practices through organized product knowledge sessions (PK’s) by: (50%)
• Designing and presenting “First Board, First Nail” (FBFN) training sessions for information and support on all builder conversions in the incumbent’s territory;
• Conducting an install audit to ensure that all work has been completed in accordance with the Company’s established audit process through periodic visits to job sites to review the work results with the installation crew and/or the installation company owner or representative or the builder as appropriate; and
• Selecting and directing the proper installation crew best suited to complete the demands of the work situation’s needs such as educating and working with a builder who has already chosen a crew but has not installed Company product before or working with a company that has chosen a competitive product and fits the Company’s product conversion profile.

Provides competitive market advantage opportunities to installation companies to ensure quality efficiencies and Company best practices guidelines by: (30%)
• Applying extensive knowledge of the marketplace within the territory to provide installers and sales representatives with the required tools and information to ensure that on the wall cost (OTWC) is properly designed and obtained in order to convert business; and
• Developing the efficiency of the application rate within the marketplace to improve the “Squares Per Day” (number of square feet installed per day) to ultimately lower the OTWC in the territory.

Creates capacity in excess of demand based on install production and territory growth by: (20%)
• Converting installation companies from using other building products, such as vinyl; and
• Ensuring the recording and tracking of installer OTWC marketplace contact information and crew capacity in the database, by territory and by installer across three-price categories (Custom, Move-up, Track).

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Quantitative Dimensions

Decision Making:
The Technical Sales Rep must be able to manage his/her time effectively in order to cover multiple installation companies over a large geographical area. The Technical Sales Rep needs to have the ability to identify and develop potential preferred installer companies.
The impact to the organization is significant, as the Technical Sales Rep Specialist supports the sales staff by providing detailed technical knowledge to the customers within the territory.
Supervisory/Lead Responsibilities:
This position has no direct reports or lead responsibilities.
Scope of Position:
The Technical Sales Rep’s primary role is to provide the sales force with a quality and competitive cost installation base for the application of Company products. The incumbent’s primary customers are local siding and framing companies/contractors.

Position Requirements

Knowledge, Skills, and Abilities:

  • Ability to relocate
  • Ability to travel up to 50% of the time.
  • Ability to operate with safety in every aspect of the job
  • Ability to operate motor vehicle an average of 2-3 hours per day
James Hardie
Full time
Dawsonville, GA 30534, US