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Credit and Collection Analyst

Bearings & Compression provides performance-critical components and services for rotating and reciprocating machinery through five renowned brands: Bearings Plus, Cook Compression, Inpro/Seal, Waukesha Bearings and Waukesha Magnetic Bearings. Our highly engineered solutions provide reliability and efficiency in some of the most critical and demanding applications in the oil & gas, power generation, marine, industrial, chemical and general processing markets.

We are global leaders in engineered hydrodynamic bearings and brush seals; active magnetic bearing systems; bearing repairs and upgrades; bearing isolators and shaft seals; and reciprocating compressor valves, sealing components, and services. With a culture committed to safety, quality and continuous improvement, we strive for excellence in everything we do. Facilities in North America, Europe, Asia and the Middle East, supported by a network of technical sales representatives, enable us to take a globally interconnected approach to serving our customers.

Summary:

 

The duties of a Credit and Collections Analyst include notifying or locating customers with delinquent accounts and attempting to secure payment in a fast-paced, goal-oriented environment.

 

Responsibilities:

 

  • Process and review customer refunds and account adjustments
  • Resolve client discrepancies and short payments
  • Monitor and maintain assigned accounts by handling the following: Customer calls, account adjustments, small balance write-offs, customer reconciliations and credit memo processing
  • Accountable for reducing delinquency of assigned accounts
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with dealers and sales
  • Submit weekly and monthly reports to direct supervisor
  • Send monthly delinquency notices
  • Process monthly credit memos and reports
  • Place high volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances
  • Provide excellent and considerate customer service to customers and sales team
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable department
  • Establishing/reviewing credit limits for new/existing customers

  • Setting up customer accounts and reviewing sales tax for shipments

 

Skills:

 

  • Strong attention to detail
  • Goal-oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities

     

     

     

     

     

    Education and Experience:

     

  • Associates and/or Bachelor’s degree preferred
  • Strong Microsoft Excel experience required
  • 3-5 years high volume corporate collections experience
  • Knowledge of billing and collections procedures desire
  • Accounts Receivable knowledge/experience required

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Texas : Houston

Sub Division : Dover Pearland Operation - E1517

Job Requisition ID : 14842

Company
Dover Corporation
Posted
09/16/2018
Type
Full time
Location
Houston, TX 77001, US