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Software Sales Engineer - Eastern US


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

COMPANY OVERVIEW

iBwave (part of Corning) is the power behind great in-building wireless experience, enabling billions of end users and devices to connect inside a wide range of venues. As the global industry reference, our software solutions allow for smarter planning, design and deployment of any wireless network project regardless of size, complexity or technology. Along with innovative software, we are recognized for world-class support in 90 countries, providing the industry’s most comprehensive components database and a well-established certification program.

 

JOB PURPOSE

The Software Sales Engineer is responsible for providing support to strategic customer accounts, supporting the sales team in building proposals, and presenting technical product demonstration to prospected clients, providing technical training (web based or live) to clients, gathering customer requirements, leading special in-building design work presented to clients, acting as the bridge between the Sales, Marketing, Product, and R&D teams.

 

POSITION DUTIES AND RESPONSIBILITIES

  • Developing and presenting technical presentations
  • Performing interactive technical product demonstrations and detailed training (on-site or web-based)
  • Clearly demonstrating technical functionalities and answer product related questions
  • Technical support to the Sales, Marketing, Training, Product, and R&D teams
  • Pre and post-sales support including; development of solution proposals, solution deployment
  • RFP technical response support
  • Problem documentation / re-creation and issue escalation / resolution
  • Participating in RF Engineering related activities (product testing, special projects, new features)
  • Understanding and documenting customers request for features
  • Act as single point of contact for strategic customer accounts

 

LOCATION: This is a remote position. Individual can work from home office – would like to have this individual based in the Eastern part of the US (East of Mississippi).

 

TRAVEL: Individual in this role will need to be able to travel up 75%. Travel will be domestic and will be centered mostly around client meetings, but will also include tradeshows and conferences. Most travel will be Monday – Friday with occasional weekend travel as necessary.

 

REQUIREMENTS

  • Bachelor Degree in Electrical Engineering.
  • At least 5 years of experience in a similar position
  • RF engineering experience (In-building design / DAS, RAN design, Wi-Fi). 
  • In-depth experience in designing, deploying and optimizing wireless in-building networks (passive, active distribution, Wi-Fi, FTTx)
  • Past experience in deployment of in-building systems such as Distributed Antenna Systems (DAS)
  • Understand differentiators between CDMA, WCDMA, GSM, EDGE, GPRS, TDMA, iDEN, WiFi, WiMax, LTE, and other protocols
  • Understand radio wave propagation theory
  • Ability to travel a is must (up to 75%)

 

PREFERRED REQUIREMENTS 

  • CWNP or other WiFi Certification.
  • Knowledge of FTTx design and deployment a plus.
  • Experience using iBwave’s software suite (an asset).
  • Experience working for operator organization would be an asset.

 

SOFT SKILLS

  • Self-motivated, self-starter and ability to work autonomously or within a dynamic team
  • Strong customer interfacing skills
  • Excellent presentation and professional written communication skills
  • Fluency in English is a MUST, other language skills will be considered a very strong asset
  • Ability to clearly communicate solutions to customers
  • Ability to manage and prioritize assigned tasks in order to meet deadlines, highlighting risks
  • Knowledge of various equipment and equipment vendors catering to In-Building networks
  • Excellent computer and software skills

 

This position does not support immigration sponsorship.

We prohibit discrimination on the basis of  race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.

Company
Corning
Posted
09/16/2018
Type
Full time
Location
Dallas, TX 75001, US