Logistics Supervisor - 2nd Shift

2nd Shift, Monday - Friday, 3:00pm - 11:30pm

Logistics done differently.

At XPO Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Logistics Supervisor, you will be responsible for supervising personnel, analyzing data, providing recommendations, and working directly with customers to provide support and resolve issues. If you want to build a career you can be proud of, we have an opportunity for you to grow with XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Act as first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
  • Audit daily order processes; ensure all orders are sent to each site
  • Monitor and report all errors for performance tracking
  • Collaborate with Inventory Control, Transportation, and warehouse sites on service resolutions
  • Monitor Service Provider performance and engage providers for service improvement
  • Communicate order changes with warehouses and coordinate shipment schedules
  • Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Associate degree
  • 4 years of experience in customer service, distribution, or logistics in a manufacturing environment
  • 4 years of experience in transportation and operations
  • Proficiency with Microsoft Office and Windows applications; ability to create complex formulas in MS Excel, and quickly learn and achieve proficiency in new software applications
  • Ability to work extended hours as needed, which may include early mornings, evenings, and weekends; ability to lift up to 25 lbs.

It’d be great if you also have:

  • Associate degree in Logistics, Transportation, or Business
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
  • Effective organizational and leadership skills; use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures
  • Ability to perform complex analysis of data, processes, policies, procedures, and/or systems; produce unambiguous, comprehensive, and accurate interpretations
  • Ability to perform well under pressure in a fast-paced environment

Be part of something big. #LI-KD1

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

XPO Logistics
Full time
High Point, NC 27265, US