Property Manager, Level II - Kirkwood Mountain Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Kirkwood Property Manager

Job Summary: The Kirkwood Property Manager is responsible for overseeing all aspects of operations within Kirkwood Lodging. This includes but is not limited to Reservations, Front Desk, Housekeeping and Homeowner Relations. The Property Manager will be expected to serve as the primary contact for homeowners and association members to provide personalized, detailed and attentive service. This person will also be responsible for managing both year-round and seasonal staff including hiring, development, progressive discipline and time and labor management. 

 

Job Responsibilities: 

  • Assures communication with all Senior-Level Leadership Team at Kirkwood Mountain Resort
  • Manages property rental program to ensure maximum revenue potential while also maintaining consistent levels of quality product
  • Works with homeowners and associations to update rooms and properties through refurbishing, maintenance upkeep and special projects
  • Work closely with housekeeping, front desk and reservations to provide quality services to our guests and homeowners
  • Maintain continuous and effective communications, development plans and progression opportunities for Kirkwood Lodging employees
  • Monitor and resolve owner/guest relations issues to uphold the highest level of guest service in-line with Vail Resorts standards
  • Review association financials monthly, maintain P&L and variance reporting
  • Participate in Vail Resorts Lodging best practices groups
  • Oversee all Kirkwood Lodging capital projects
  • Review annual budgets as they occur during the fiscal year
  • Work with direct reports on pricing and opportunities to ensure best EBITDA for VRI
  • Develop and implement new programs to ensure the highest quality of service to all homeowners, guests and employees

 

Qualifications:

  • College Degree or equivalent experience
  • Minimum 4 years property management and HOA management experience required, rental experience preferred
  • Minimum of 3 years, preferably in a hospitality environment
  • CAI certification preferred
  • LMS, Microsoft, Peoplesoft preferred
  • Strong interpersonal and communication skills

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
OR
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 156585

Company
Vail Resorts
Posted
09/15/2018
Type
Full time
Location
Kirkwood, CA 95646, US