Sorry, this job is no longer available.

Marketing Manager, Loyalty Promotions

Job ID: 159683 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Marketing


Lead holistic promotional strategy for Sephora – leveraging data driven insights, digital and retail marketing approach and strong cross functional partnership. This role helps to create strategy, executes all campaigns and hindsights on critical promotional campaigns driving the dotcom and retail business.



  • Partner with SMM and Director to lead annual, quarterly and monthly strategy development and execution for all promotional campaigns:
    • Create optimal promo structure to meet business objectives and drive desired client behavior, taking into account past promo hindsights and other key insights
    • Own holistic annual/monthly calendar of events in partnership with marketing vehicles
    • Partner with Marketing & Creative teams to drive optimal marketing support
    • Drive testing plan to drive optimization across all promo programs
    • Partner with Sampling Innovation and Personalization teams to integrate tests into campaigns once proven successful
    • Support Director in partnering with PdM to develop and test new digital feature enhancements
  • Cross-Functional Marketing Lead:
    • Build reciprocal partnerships cross-functionally in a highly matrixed organization: merchandising/brands, creative, store marketing, store education, loyalty, and analytics teams
    • Employ a strategic approach to process; organize and manage work effectively
    • Influence across all levels to ensure campaigns get executed on-time and on-strategy
    • Manage day to day trouble shooting with team (and help solve for pain points)
  • Generates analytical findings in partnership with the Analytics team to improve ongoing and future strategies:
    • Develop annual forecast for sampling strategy
    • Lead quarterly and annual hindsight process
    • Partner with Analytics on creating a bottoms up monthly financial plan
  • Help SMM and Director develop team:
    • Serve as mentor and role-model to direct reports, junior team members and cross-functional partners, even in the absence of a direct-reporting relationship



  • 5+ years in marketing experience and consumer-based online experience, preferably retail
  • Bachelor’s Degree Required
  • Proven strategic thinker; able to leverage large sets of data to drive insights and make decisions
  • Proven ability to lead, build relationships, and work effectively in a highly cross-functional and matrixed team
  • Proactive problem-solving skills; ability to anticipate obstacles and quickly generate alternate solutions/ideas
  • Ability to multi-task, managing multiple projects, people, and initiatives while maintaining high attention to detail
  • Leads direct reports and builds development plan for team
  • Honed written and verbal communication skills; confidence in presenting point of view in multiple forums, including leadership level
  • Exceptional organizational and time management skills, with ability to effectively prioritize
  • Creative self-starter with can-do positive attitude and a roll-up-your-sleeves approach
  • Personable and flexible with demands and changes in extremely fast-moving business environment
  • Outstanding interpersonal skills; ability to develop and maintain relationships with business partners at all levels
  • Excellent technical skills – MS Office (specifically advanced Excel and PowerPoint)
  • Excellent written, verbal, and presentation skills



SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Full time
San Francisco, CA 94105, US