Technology Manager- Oracle Retail Suite

There's nothing as exciting as that moment when you find an amazing value when you least expect it – except being part of the team that makes magical moments like these happen! At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

We are a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and in the U.K.; and TK Maxx in Australia. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

Our Global Solution Delivery team is looking for a Technology Manager to lead the Dev Ops mangagement and development for our Oracle Retail Suite of applications. 


Major Duties/ Responsibilities

  • Strong functional understanding of the following DevOps capabilities: Planning & Collaboration, Continuous Integration, Continuous Testing, Continuous Delivery, and Configuration Management, Environment Provisioning, and Enterprise Monitoring.
  • Technology design expertise which includes Performance, Security, Availability, as well as, Operations, Monitoring and Support.
  • Experience leading scrum/agile oriented teams.
  • Ability to lead highly technical teams.
  • Strong requirements gathering skills and DevOps based skills.
  • Provides management oversight for activities within a highly complex, impactful, and global environment.
  • Provides service-related input, review and management of work requests through engagement with customer representatives, service providers, service support representatives, and/or subject matter experts for highly complex service areas.
  • Provide technical support and advice for new solution delivery projects.
  • Provide technical input into business unit technology roadmaps.
  • Design and implement solutions to enterprise-wide computing.
  • Work with vendors to build new capacity and optimize capacity.
  • Defines and manages to department priorities, policies, and procedures to ensure continuous process improvement. 
  • Ensures that work is completed in a timely and cost effective manner, and conforms to the requirements and standards of practice within TJX IT.
  • Defines and ensures compliance of standard operating procedures for area of responsibility
  • Leads the evaluation of new 3rd party services. Monitors vendor performance against agreed SLAs, conducts reviews of service.
  • Acts as a Subject Matter Expert (SME) for the Solution Delivery Process (SDP).  Reviews artifacts from SDP for Operational Readiness.
  • Assists in the preparation of estimates, design and operational support requirements, and technical solutions for projects of a more complex nature.
  • Manages medium to high complexity work requests to ensure they are correctly prioritized and actioned.
  • Special projects and duties as required



  • Bachelor’s Degree in Computer Science and/or Information Systems or equivalent experience
  • 5+ years of IT or relevant experience
  • 1+ years management experience in people, technology and systems
  • Experience with a wide range of DevOps tools including JIRA, Confluence, BitBucket, VSTS, Cloudbees Jenkins, Artifactory, Ansible, Groovy, Maven, HP UFT,  XL Release,  XL Deploy, App Dynamics, and Splunk.
  • Experience using Red Hat Linux as a DevOps environment (e.g. install, configure, and integrate DevOps tools with Active Directory and Oracle Databases).
  • Experience utilizing DevOps within private cloud and public cloud operating environments.
  • Extensive experience with Agile and Waterfall methodologies.
  • Strong knowledge of Sarbanes Oxley and PCI policies and controls.
  • Recognized thought leader for one or more functional areas, processes or technical capabilities within assigned domain.
  • Ability to lead, motivate and direct multiple, geographically distributed work groups comprised of disparate skills.
  • Strong performance management skills to include coaching, goal setting, holding team members and self-accountable for commitments.
  • Ability to work effectively in a fast paced, demanding, and fluid environment; remains calm under pressure, demonstrates excellent conflict management skills.
  • Highly developed verbal and written communication skills.  Ability to work up and down the organization; able to influence others to achieve results.

What's In It For You?

At TJX, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough  || MA


Full time
Marlborough, MA 01752, US