Dir IT - 90233027 - Washington

As a current employee you know Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. The safety of our passengers, our more than 20,000 colleagues, the public and our operating environment is our priority and the success of our railroad is the result of you.

By living the Amtrak values and actively embracing and fostering diverse ideas, backgrounds and perspectives, together we will honor our past and make Amtrak a company of the future.


The Director – IT (Procure to Pay) supports the suite of SAP products licensed by Amtrak, and is responsible for overseeing deployment and sustainment of requirements from the various business lines, as well as operational support analysis, resolution of incidents and application problems.


The SAP Director IT will need to have a range of skills and knowledge of the SAP technologies used and applications supported by Amtrak. This includes one or several SAP products, such as SAP Business Suite (ERP, SCM, SRM, CRM), Concur, Ariba/ Ariba Network and S4 HANA migration.




  • Partners with the Leadership Team in Business and IT and establish enterprise level procurement, material management and reporting process
  • Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.
  • Ensures technical, cost, and schedule rigor on all Procure to pay systems, projects and deliverables.
  • Ensures that the Procurement and Logistics systems performs in accordance with compliance and legal requirements associated with Safety, Security, Procurement, and the handling Amtrak assets.
  • SAP Solution Architecture, understanding business requirements and providing solutions within SAP eco-system and other 3rd party application
  • Provide factual content to feasibility study for development projects and enhancements requests.
  • Develop, write, and communicate business requirements for the implementation of business solutions.
  • Hands on configuration experience in one or more of the SAP applications, based on business requirements.
  • Provide production support activities through planned releases, break-fix resolution and emergency situations.
  • Monitor and analyze metrics to ensure customer satisfaction.
  • Mentoring and development of other team members·       





  • Guru in Procure to Pay process and interfacing with other business areas such as HR, Finance and Maintenance teams
  • Minimum twelve (12) years of experience in Information Technology, including at least seven years in a Functional Analyst / solution architect role in the SAP solution(s) such as:
  • SAP Business Suite (ERP, SRM, SCM, CRM) , Ariba / Ariba Network , Concur , Enterprise Warehouse Management (eWM)
  • functional modules : Materials Management (MM) , Inventory Management (IM), Warehouse Management / eWM , Account Payable (AP), Ariba (P2P,CM,S2C,SLP,Buying&Invoicing,commerce automation & Catalog, Ariba network)
    • Discovery and migration to S4 HANA environment from ECC
  • Knowledge of change and release management processes.
  • Experience working in client-focused service delivery environments.
  • Proven ability to develop and manage contracts, budgets, and schedules
  • Managing COE for support and maintenance




  • MS degree in Computer Science, Information Systems, or related field. 
  • SAP technical certification in the product being supported.




Must have excellent written and oral communication skills.



Requisition ID:35368
Band Zone:D3 
Posting Location(s):District of Columbia; Maryland; Virginia
Personnel Area:DC06
Job Family/Function:Information Technology 
Relocation Offered:No 
Education Requirements:Bachelors Degree
Travel Requirements:None 
Employment Experience Requirements:10 plus years of experience

You power our progress through your performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.   We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

Full time
Washington, DC 20002, US