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Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Summary: As a Gift Shop Manager II, you will be responsible for the supporting the Food service Director in the overall success of gift shop operations. This includes adhering to the client’s culture and guidelines, the Health Department’s regulations, and established standards and expectations of food quality, freshness and presentation. This position also motivates trains, develops and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers, and maintains a working relationship with the client. 

Essential Duties and Responsibilities:

  • Directs staff to provide scheduled retail services in accordance with established policies and presentation standards.
  • Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds.
  • Works to implement and promote green initiatives.
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources.
  • Makes sure all QA and sanitation standards are maintained on a daily basis.
  • Oversees the daily administrative and operational tasks, including financial management and analysis, sanitation, and safety.
  • Contributes to the development of coffee bar web site and update social media with new programs/promotions.
  • Performs other duties as assigned.


  • Minimum of one year of retail operational food service management experience is preferred.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation.
  • Experience with cash retail operations.
  • Retail marketing experiences are preferred.
  • Ability to communicate on various levels to include management, customer and associate levels.
  • Knowledge of financial, budgetary, accounting and computational practices.
  • Computer skills and proficient in MS Office products, email, and the Internet.
  • Bachelor’s Degree in food services technology/management or related field; or Associate’s Degree plus one year of directly related experience preferred.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  190392

Morrison Healthcare