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Sr. CRM Project Manager

Logistics done differently.

At XPO Logistics, we’re constantly looking for ways to improve, enhance, and adapt in an ever-changing marketplace. As the Senior CRM Project Manager, you will be responsible for supporting the execution of key strategic initiatives through effective portfolio, project, and process management. Your focus will be on acting as a liaison with the business, identifying and evaluating needs or opportunities for streamlining business processes through the use of technology, and managing projects from initiation to implementation. We want to leverage your skills and years of experience to drive these results by focusing on our company’s strategic plans; ensuring a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan. 

What you’ll do on a typical day:

  • Assist management with developing strategies and plans that provide technology solutions for clearly-defined needs
  • Manage large, transformative initiatives that impact multiple lines of business and products
  • Identify and manage the critical path and milestones of a schedule
  • Identify and develop project management methodology, frameworks, best practices, and standards
  • Manage project risks and issues, and provide transparency to all stakeholders, including senior management; work with the business to resolve issues and mitigate program risks and impacts to the business
  • Strike a balance between agility, planning, and forecasting in order to operate most effectively within the organization
  • Closely monitor project progress and ensure timely completion

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree in Marketing, Business Administration, Technology or other relevant field of study
  • PMP Certification (PMI)
  • 10 years of project management experience in roles with increasing scope and responsibility
  • 5 years of experience in IT project management with formal application of project life cycle methodology

It’d be great if you also have:

  • 5 or more years of sales, marketing, change management, and/or logistics/transportation experience
  • Experience/familiarity with global logistics and supply chain operations
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

Be part of something big. #LI-AS1

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

XPO Logistics
Full time
Charlotte, NC 28277, US