Country IV Sales Manager, Healthcare USA

Req ID: 147431
Job Function: Marketing and Sales
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Professional
Purpose of the role

Perform sales activities within Healthcare the industry vertical in line with sales plan objectives

Key Tasks

* Manage and control sales activities within the industry vertical
* Develop existing and new customers within the industry vertical
* Foster and implement specific industry know-how and support local sales team with industry expertise when required
* Utilize specific industry knowledge to diagnose supply chain needs
* Respond to customer requests for proposals, quotes and information
* Coordinate sales activities for assigned accounts with the Industry Vertical Manager (Healthcare) USA
* Assure successful account implementation with Operations, Customer Service or Local Account Manager
* Establish guidelines and standards, implementation processes, customer Standard Operating Procedures (SOPs), reporting frequency and formats, and Key Performance Indicators for new accounts
* Ensure that pricing and services offered to all relevant accounts are in line with “best in class”

Function / Market & Industry Knowledge / Business Acumen / Process Working

* Functional know-how in air freight, ocean, logistics, forwarding or brokerage
* Knowledge of forwarding and supply chain management systems
* In-depth knowledge of the “Healthcare"” industry
* Good market knowledge (customers, competitors, suppliers, overall environment)
* Business administration competence

Skills & Competencies

* Able to manage cross-functional interfaces (Operations and Internal Service Providers)
* Organization skills (prioritize, plan, assign, delegate and control)
* Capable of independently meeting expected sales goals in the assigned territories
* Customer Focus
* Sales-Driven
* Problem solving & decision making skills
* Good Communication & Interpersonal skills
* Negotiation & Persuasion skills
* Relationship Building and Maintenance capabilities
* Presentation skills

Personal Excellence

* Takes ownership of managing the account (performance, financials, operational excellence)

Educational background / Work experience

* Degree in Business administration, economics, marketing or logistics preferred
* Preferred minimum 5 years in a National, Regional or Global Key Account role
* 10 years of work experience (minimum)

Language skills

* Fluency in English mandatory (written and spoken)
* Other languages (written and spoken) are a plus

Computer Literacy

* Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and


* Good knowledge of Customer Relationship Management (CRM) tools
* Good knowledge of SAP®, or similar systems, for reporting and analysis


Full time
Chicago, IL 60290, US