• We have an opening for a Guest Services Agent position.
    • Location: NYC, NY Note: online applications accepted only.


    If you have a positive attitude and a love for learning, you may be interested in joining our team.


    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.



    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits

    Job Summary

      Preferred Qualifications:

      • Strong customer service and organizational skills.
      • Willing to go the extra step to ensure guest satisfaction.
      • Friendly, outgoing demeanor and enthusiasm for the job.
      • Excellent Computer skills, hotel property software preferred.
      • Discreet, ethical and committed to maintaining a high degree of confidentiality.
      • Have excellent written and verbal communication skills.
      • Previous hospitality experience strongly preferred.
      • Must possess a professional presentation.
      • Strong interpersonal and problem solving abilities.
      • Highly responsible & reliable.
      • Ability to work well under pressure in a fast paced environment.
      • Ability to work cohesively with fellow colleagues as part of a team.
      • Ability to focus attention on guest needs, remaining calm and courteous at all times.
      • Multiple language a plus.
      • College degree, Hospitality School preferred.



      About Compass Group: Achieving leadership in the foodservice industry

      Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

      Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


      Req ID: 190802


      Compass Group Holdings PLC
      Full time
      NEW YORK, NY 10282, US