Posted 11 days ago
Description
We are currently looking for an energetic "people person" to lead a team of 5 direct reports, taking responsibility for all aspects of daily running of our builder's equipment hire branch in Fairfield.
About you:
You are a confident manager looking for a new challenge in a workplace that is focused on continual improvement. Happy customers, and happy staff are your main priorities, but you understand business fundamentals.
Communication is a strength, and you thrive in fast paced environments, gaining genuine satisfaction from the challenge. You are a strong decision maker, but are able to follow direction effectively.
About us:
Hiredepot is an industry respected supplier of hire equipment to many of Melbourne’s best builders.
Each year our teamfacilitate over 15,000 hires across our 2 eastern suburbs based depots. Our team works hard to earn the trust of our customers by consistently deliveringonourcustomer service objectives:
The right product
At the right price
In the right condition
When it’s needed
In 2024 Hiredepot won the Hire and Rental Industry Association's award for Hire Company of the Year (under $10m).
On offer:
A challenging role with a genuine opportunity to experience success both within a team of young managers as well as leading and motivating an enthusiastic experienced team in the branch.
5 day work week
No out of hours responsibility
Employee equipment loan program
Therole:
Reporting directly to senior management, the Branch Manager is ultimately responsible for building and maintaining relationships with our customers while overseeing the safe and profitable day-to-day operations of the branch.
Duties include:
Understanding and solving customer equipment requirements
Liaising with the workshop and other team members to ensure equipment is available
Coordinating transport (Hiredepot and third party) to deliver and collect equipment in a safe and timely manner
Administration of hire contracts
Recommending and implementing company policies and procedures
Direct supervision and mentoring of your 5-member team
This is a full time salary position 5 days per week.
Skills/Experience:
Management experience is essential. Our ideal candidate will have experience with a variety of tools and machinery as well as a background managing staff and customers in logistics or warehousing industry.
Requirements:
Proven people management (customers and staff)
Highly developed verbal and written communication skills
Ability to multi-task
Demonstrated clerical and administration ability
Current driver's licence with a good record
Proven customer service and dispute resolution (preferred)
Basic mechanical knowledge (preferred)
A forklift licence, electrical test and tag certificate and first aid certificate will be sponsored for the right applicant.
Hours:
Hours are Monday to Friday 6.45am – 5.15pm or until required
Occasional Saturdays 7.15am -1.15pm or until required in return for another day off in lieu.
How to apply:
Hiredepot's A-team are:
Adept
Accountable
Affirmative
Always Applying Ourselves
If you'd like to join Hiredepot's A-team, please submit your CV and covering letter, complete with references, directed to Daniel Rowland via the “Apply” button, along with a brief covering letter.
Salary match Number of applicants Skills match
Your application will include the following questions:
- How many years' experience do you have as a Hire Controller? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have experience in administration? Do you have customer service experience? How many years of people management experience do you have?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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