Corporate Hospitality Account Manager

Victoria Racing Club | Melbourne, 3001, AU

Posted 5 days ago

Description

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Do you thrive on building strong client relationships and delivering high-end event experiences? Join the Victoria Racing Club (VRC) – home of the iconic Melbourne Cup Carnival – and become part of a dynamic, values-driven team that’s passionate about delivering excellence.

At Victoria Racing Club (VRC), we’re not just about race days. We're about creating world-class experiences for members, guests, and the broader community.

We're on the hunt for a Corporate Hospitality Account Manager who’s commercially savvy, detail-oriented, and customer-obsessed. You'll be responsible for managing corporate hospitality accounts, ensuring exceptional raceday experiences, and driving long-term client satisfaction.

Our Club

At Victoria Racing Club (VRC), our mission is to be treasured by all as a world leader in racing and event entertainment, guaranteeing an unrivalled experience. We believe this doesn’t stop with the experience we provide for our customers; the experience we provide for our team is just as important.

Our values of Innovation, Collaboration, Excellence, and Integrity guide the decisions we make, the way we interact with each other and provide the basis for a great culture.

About the Role

As the Corporate Hospitality Account Manager, you’ll manage a portfolio of private and syndicated clients, delivering premium raceday experiences at the VRC. You'll build strong client relationships, coordinate event logistics, and ensure every detail is executed to the highest standard. This role suits a proactive professional with experience in account management or events who thrives in a fast-paced, client-focused environment.

Key Responsibilities

Manage and grow a portfolio of corporate hospitality clients, focusing on retention and upselling opportunities
Coordinate the end-to-end delivery of raceday experiences, including ticketing, signage, catering, and staffing
Act as the primary contact for clients, ensuring their needs are captured, communicated, and delivered to the highest standard
Work collaboratively with internal teams (Operations, Marketing, Finance) to ensure smooth event execution
Maintain accurate records of client interactions and requirements using CRM systems
Assist with reporting, invoicing, and post-event evaluations
Represent the VRC at events and activations to build strong client relationships

About You

We’re looking for someone who is:

Experience in account management, event coordination, or hospitality (ideally in a premium or sporting environment)
Excellent communication and client relationship management skills
Highly organised, detail-focused, and able to manage multiple priorities in a fast-paced setting
Confident using Microsoft Office and CRM systems
A proactive team player who thrives on delivering exceptional experiences
Flexible, adaptable, and enthusiastic about being part of a dynamic commercial team

What’s in it for you?

Work in a great team environment
15 weeks paid parental leave and keep-in-touch days
Ongoing employee training and development programs
Access to wellbeing initiatives and an Employee Assistance Program (EAP)
Be part of our iconic racing club and "The Race That Stops the Nation"
Career development and internal progression opportunities
Onsite parking available
Annual staff membership with exclusive discounts
Work in beautiful surrounds at Flemington Racecourse – home to history, tradition, and prestige

If this sounds like you and you feel you meet the criteria, then apply now!

Employment with VRC is subject to meeting our employment criteria, which may include reference checks, verification of work rights (VEVO), and a National Police Check and/or Credit Check.

Please note that only shortlisted candidates will be contacted.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time