Agent Relationship Manager

Agent Relationship Manager

Electronic Merchant Systems | Cleveland, 4163, AU

Posted 13 days ago

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Description

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Position: Agent Relationship Manager

PaymentCloud Merchant Services and Electronic Merchant Systems are leaders in facilitating credit card acceptance for businesses across various sectors. The market for these services is expanding, providing a great opportunity for our employees to thrive in a collaborative, innovative, environment.

Our team members enjoy perks such as tickets to sporting events, employer-sponsored vacations, concerts, complimentary lunches, and a monthly-funded cafeteria card.

As fast-growing ISOs, we seek proactive, team-oriented individuals eager to contribute to our expansion.

Job Description

  • Drive growth of the Partner Channel by managing existing relationships and developing new ones.
  • Support partners in expanding their portfolios with EMS.
  • Provide customized support to drive sales growth.
  • Maintain continuous communication with partners, serving as a resource.
  • Develop marketing and sales strategies creatively.
  • Provide product and service training.
  • Gain knowledge across all EMS departments.

General Requirements

  • Detail-oriented with multi-tasking ability.
  • Proficient in computer use.
  • Capable of working in a fast-paced environment.
  • Strong communication skills via phone, email, text, and social media.
  • Ability to work independently and as part of a team.
  • Maintain solid relationships with staff, management, and partners.
  • Follow the Sundown Policy.

Equal Opportunity Employer M/F/V/D. Committed to Affirmative Action.

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