Posted a day ago
Description
As the leading transit bus manufacturer in the United States, GILLIG buses play a critical role in the environmental and social initiatives in communities across our nation. GILLIG is on the forefront in the transition to zero-emission vehicles and has an unmatched reputation in the industry for quality, reliability, durability, service, and support. From initial design through final assembly, each GILLIG bus is designed and built in Livermore, CA. ***This role is located at our Hayward, CA location***WHY GILLIGLeader in environmentally friendly mobility solutions including battery electric, hybrid electric, near-zero CNG and clean diesel transit busesRenowned for its inclusive team/family-oriented cultureStable, successful, and growing organization - a Bay Area business for over 132 years!Flexible schedules (*depending on project needs)Excellent compensation including company paid medical premiums, generous retirement plan and other comprehensive benefitsABOUT THE ROLEAs the Parts Sales Representative you are responsible for facilitating customer needs and requests in a way that is informative, productive and efficient. You will utilize knowledge of the parts, the bus and internal resources to help identify parts needed and to inform the customer. You manage customer accounts within an assigned territory working with the Regional Sales Managers. You will exhibit technical knowledge of the customers' buses. You will report to the Supervisor, Parts Sales. You will develop good working relationships with customers by:Responding to customer communications in a timely manner - typically same dayResearching correct parts with customers & factoryResolving customer complaints and return requests professionally and in a timely matterFollowing orders through processing to ensure timely shipmentUpdating customers regarding status of products ordered and backorderedSell parts to meet or exceed established goalManage, price and respond to customer bid requestsAnalyze sales mix to Identify opportunities in order increase sales with assigned customersEstablish and maintain appropriate files and records for customer purchase orders and contractsOther duties, as assignedBASIC QUALIFICATIONSBachelor's Degree in business related field or equivalent years of experienceMinimum 3 years of sales experience, and/or vehicle parts experienceMust have strong computer skills (Proficient in Excel, creating worksheets, manipulating data & using formulas)Sales experience; experience in opportunity qualification, pre-call planning, call control, account development and time managementExcellent written and verbal communication skillsWORK ENVIRONMENTAbility to lift 25 lbs.Prolonged periods of sitting/standing at a desk and working on a computerRegularly required to sit, stand, and walk and occasionally kneel or squatThe ideal candidate must be able to complete all physical requirements of the job with or without a reasonable Travel requiredStandard start time: 6AM-7AM (negotiable)Must be able to navigate manufacturing environment, comfortable around heavy machinery, tools, etc.Must be able to wear Personal Protective Equipment, (i.e., safety glasses, bump caps, hearing protection, etc.)EXPECTED COMPENSATION$75,000 - $275,000/annual salary + bonus + premium benefitsPay offered may vary depending on multiple individualized factors, including market location, job classification, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.GILLIG is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.GILLIG is an equal employment opportunity and affirmative action employer.
