Hospitality Applications Engineer

RACV Head Office | 485 Bourke Street, Melbourne24-month Fixed Term | HybridDiscount on RACV Products | Competitive SalaryYou’ll be part of a workplace where you feel you belongRACV’s Application Delivery team are responsible for the management, SME expertise, maintenance, uptime, service level agreements and support a diverse range of key business applications across the RACV portfolio of businesses.About the OpportunityReporting to the Leisure Systems Manager, the Hospitality Applications Engineer supports the availability, maintenance, administration, configuration, and service management of various hospitality applications which underpin RACV’s Leisure business.Come along for a new journeyYou will work with internal business stakeholders (Club, Resorts, Revenue, Finance, Growth Strategy and Analytics), Technology stakeholders across different supply teams mainly Infrastructure, Cyber and Architecture and vendors to ensure agreed system upgrades, processes, and procedures are in place to support business operationsKey responsibilities:maintain all Hospitality applications required to support the Leisure divisionensure key applications are supported, run efficiently, assist with the maintenance of application currency, supports regulatory and compliance requirements; and operates within the RACV IT and Risk and Compliance Framework (Governance, Security, Access and Usage).deliver an effective balance of hospitality system subject expertise to support current and future operational demand, service management, communication, and application product knowledge to inform and implement continuous improvement initiatives including supporting project work where key hospitality systems are impactedWho we’re looking for and what you’ll bringThrive in an environment where people are at the heart of everything. You’ll come with:Substantial experience and professional credibility generally 7+ yearsDegree in an area of sub discipline and extensive industry experienceACS (preferred), Hospitality Front of House and/or Food and Beverage ServicesITIL, Agile Delivery Method, Waterfall Delivery Method, Application SupportThere’s so much on offer when you join RACV with benefits includingOur flexible and informal work environment which helps bring balance between work and home.Generous discounts on home and car insurance policies and RACV roadside careClub Membership and great discounts across all RACV resortsDiscounts from corporate partners that are updated monthly .Our differenceAt RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.Application ProcessYou can learn more about the RACV at careers.racv.com.auApplicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check .Submit your CV via the link below.Note for Recruitment Agencies/Search FirmsThis role is being managed by RACV Talent Acquisition, and we will not accept unsolicited resumes/applications/candidate profiles from Recruitment Agencies/Search Firms. Please do not forward content to our job posting email addresses or RACV employees. RACV is not responsible for any fees and/or will not be held liable for any privacy or data breaches related to unsolicited resumes/applications/candidate profiles.How to apply:Click Apply Now and log in to your Candidate ProfileIf required, click Forgot your passwordto receive a link to resetIf you have not previously registered:Click Create an account to apply for our career opportunities; orClick Apply Now and create your Candidate Profile as part of your application #J-18808-Ljbffr