Posted 14 days ago
Description
Cognizant Workday Practice is seeking a Manager, Consulting Services.
The Manager, Consulting Services is a “go to” practice leader that provides expert guidance, advice, and development support to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.
Responsibilities:
- Project Oversight:
Oversight responsibility for projects across the practice. Oversee and assist engagement/project managers and team members when needed to identify project needs, reduce risk and develop solutions and strategies. - Sales Support:
Support the RFP response and pursuit process for Consulting work. - Team Leadership:
Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications. Lead and manage Managing Consultants to ensure consultants are adhering to the activities, processes and procedures outlined in Workday and the Cynergy Implementation Methodology. Drive team and individuals to achieve high customer satisfaction levels. Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence. Ability to build trust-based relationships and identify and foster business development opportunities. - People Development:
Perform role of mentor and coach. Analyse team skills and provide for cross training to maintain teams’ ability to staff projects appropriately. Advise management team on team members’ level of expertise and availability. - Performance Management:
Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team. Direct the collection of all internal contributions for team members assuring data is received by HR on a quarterly basis. Drive bi-annual performance review process for the Consulting team.
Skills & Requirements:
- Possess 3-5 years of Workday (or other ERP) Consulting implementation experience.
- Bachelor’s degree or equivalent.
- Proven experience leading a virtual team.
- Possess sales engagement experience estimating and presenting to prospects.
