Business Analyst - Workforce Management

Business Analyst - Workforce Management

ClearCompany | Sydney, NSW, 2000, AU

Posted 6 days ago

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Description

A leading healthcare provider is seeking a Business Analyst with deep Workforce Management (WFM) experience to support the delivery of a large-scale rostering and time & attendance (T&A) system rollout across more than 130 sites.

This is a fantastic opportunity to work on a high-impact program that will directly support frontline healthcare staff in delivering care more efficiently and compliantly.

Key responsibilities will include:

  • Collaborate with stakeholders across the business to map current-state rostering and T&A processes.
  • Define and document future-state rostering templates and T&A workflows in alignment with business and compliance requirements.
  • Support configuration of WFM systems (ideally Dayforce or similar) for efficient rostering across multi-site, multi-shift, and skill-based environments.
  • Work with data teams to support rostering data migration and validate organisational hierarchy impacts.
  • Lead system and data validation activities, identifying and triaging defects in collaboration with technical teams.
  • Engage end-users and superusers across sites to support adoption and change to the new online WFM system.
  • Ensure compliance with roster, award, and payroll regulations in all proposed process and system designs.

As the successful candidate, you will offer:

  • 5+ years' experience as a Business Analyst with proven exposure to WFM system implementations.
  • Strong understanding of complex rostering scenarios and T&A processes.
  • Hands-on experience with WFM platforms such as Dayforce, Workday, SAP SuccessFactors, or Oracle HCM.
  • Excellent stakeholder engagement and communication skills - able to explain concepts clearly and adapt your approach as needed.
  • Experience supporting change and training activities for system users across large, distributed organisations.
  • Fast learner with strong problem-solving skills and a proactive attitude.

Contact Nick Largent for further information.

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