Posted 9 days ago
Description
Role Overview: We’re looking for a motivated and personable Membership Assistant to join our growing team at our member club Nikita. This is a junior-level position with a strong focus on outbound calls, lead follow-ups, and driving new membership sales. You’ll be the first voice many potential members hear—so confidence, charm, and professionalism are key. This is an ideal opportunity for someone looking to build a career in hospitality, sales, or membership management, with lots of room to grow.
Key Responsibilities:
- Acquire new members – communicating with them by phone, email, and face-to-face meetings.
- Proactively identify potential leads for individual membership.
- Manage inbound enquiries and support the Membership Director in guiding potential members through the application process.
- Represent the club with warmth, professionalism, and enthusiasm at all times.
What We’re Looking For:
- 1–2 years experience in a customer-facing, sales, hospitality, or administrative role.
- Confident phone manner with strong verbal communication skills.
- Positive energy, natural curiosity, and a people-first attitude.
- Self-motivated, organized, and comfortable working towards goals.
- Eagerness to learn and grow within a dynamic, fast-paced team.
- Interest in hospitality, private clubs, or luxury lifestyle a plus.
What We Offer:
- Competitive entry-level salary and performance-based bonuses.
- Ongoing mentorship and training with room to progress within the Membership or broader Hospitality team.
- Access to member events and a beautiful working environment in central London.
- Be part of a passionate, tight-knit team shaping the future of a vibrant members’ community.
Experience: Not required
Languages: English – Advanced
Employment: Full-time
Benefits: Commission
Starting time: Immediate start!
